Administration Support - Sterile Service Unit

East Suffolk and North Essex NHS Foundation Trust; Ipswich; On-site; GBP 21,000 - 27,000; Full time

Job summary

East Suffolk and North Essex NHS Foundation Trust invites applications for an Administration Support role in the Sterile Service Unit at Ipswich Hospital. The post involves handling general administrative duties in a busy office and supporting management with team admin and audits.

Experience with surgical instruments is advantageous, though training will be provided. You will deal with queries, triage messages, maintain filing systems, and ensure data accuracy across hospital systems.

Qualifications

• General administrative duties in a busy office environment.
• Experience with surgical instruments advantageous; training will be provided.

Responsibilities

• Deal with external and internal queries. This may include providing complex or sensitive non-clinical information.
• Pass on messages as appropriate to the relevant person in a timely way.
• Use initiative to deal with routine and some non-routine problems that may arise, and only exceptionally refer more complex issues to the appropriate person.
• Assist in developing, maintaining efficient electronic and manual filing systems.
• Responsible for the maintenance of accurate data on hospital systems as appropriate.
• Manage your own workload to ensure completion of the full range of your tasks using the knowledge, skills and experience you have gained. Support other team members to undertake the full range of administrative/secretarial activities.

Job description

An exciting opportunity has arisen for a vibrant, confident person to join our team as Administration Support for our Sterile Service Unit at Ipswich Hospital The post involves carrying out general administrative duties in a busy office environment as well as supporting the management in team admin and taking part in audit. Experience with surgical instruments would be advantageous, however if you do not have knowledge, training will be provided. If you have established administrative skills, with an interest in surgical instruments and have a desire to help make a difference to our patients, we want to hear from you.

• Deal with external and internal queries. This may include providing complex or sensitive non-clinical information.
• Pass on messages as appropriate to the relevant person in a timely way.
• Use initiative to deal with routine and some non-routine problems that may arise, and only exceptionally refer more complex issues to the appropriate person.
• Assist in developing, maintaining efficient electronic and manual filing systems.
• Responsible for the maintenance of accurate data on hospital systems as appropriate.
• Manage your own workload to ensure completion of the full range of your tasks using the knowledge, skills and experience you have gained. Support other team members to undertake the full range of administrative/secretarial activities.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.