Administration Officer

Manuele Praktijk Open Hart; Nottingham; On-site; GBP 24,000; Full time

Job summary

A leading organization in Nottingham is seeking an Administration Officer to support the frontline delivery team. This role involves maintaining administrative tasks and developing efficient systems. The ideal candidate will demonstrate empathy, respect, and a commitment to improving lives. Join a diverse team dedicated to making a difference in the community.

Benefits

Employee Assistance Programmes

Salary Sacrifice Schemes

Stakeholder Pension

Enhanced Leave

Paid Sick Leave

32 Days Holiday

Paid DBS

Loyalty Awards

Life Insurance

Qualifications

• Demonstrates non-judgemental and kind values.
• Committed to personal growth and learning.

Responsibilities

• Maintaining all administrative tasks.
• Developing new systems for effective working.

Skills

Empathy

Active Listening

Respectfulness

Job description

ADMINISTRATION OFFICER – CHANGING FUTURES, NOTTINGHAM, PERMANENT, 37HRS, GRADE 1 CORE, £23,492, FTE

What is Changing Futures?

Changing Futures aims to improve the lives of people experiencing Severe and Multiple Disadvantage (SMD) in Nottingham City.

SMD generally involves experiencing three or more of the following disadvantages simultaneously: mental health issues, homelessness, problematic substance use, domestic abuse, and contact with the Criminal Justice System.

The frontline delivery team includes Navigators, Specialist Navigators (working with minority groups and survivors of domestic abuse), a Housing Led Team with caseworkers, and embedded practitioners. There is also a Lived Experience Team, Peer Mentors, and an Experts-by-Experience Board.

Supporting the frontline work, there is a Learning and Evaluation Team and city-wide learning resources via the Nottingham-based Practice Development Unit, overseen by a dedicated System Change Commissioner.

The Administration Officer will be responsible for maintaining all administrative tasks and developing new systems for effective working where appropriate.

Values as articulated by members of the Expert Citizen Group:

“We are looking for someone who demonstrates important values such as being non-judgemental, kind, respectful, and empathetic. They should be able to understand the experiences of those we support, challenge inequality, listen actively, and be committed to personal growth and learning. Passion for improving the lives of people facing severe and multiple disadvantages is essential.”

We encourage applications from all communities, reflecting our diverse team.

Why Join Us?

• We invest in your career development through induction, e-learning, classroom training, management pathways, and funded qualifications.
• We prioritize your wellbeing with support from a Wellbeing Practitioner.
• Benefits include employee assistance programmes, salary sacrifice schemes, stakeholder pension, enhanced leave, paid sick leave, 32 days holiday, paid DBS, loyalty awards, and life insurance.
• We value diversity and encourage applicants from all backgrounds, including those with disabilities. We are a Disability Confident Leader.

We support work/life balance and are open to flexible working or job sharing; please indicate this in your application if applicable.

98% of staff in a recent survey were proud to work for Framework.

Framework is an Equal Opportunities Employer, registered charity No: 1060941. We do not sponsor overseas candidates; applicants must have valid right to work in the UK.