Administration Officer

NHS; Barnsley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS Trust is seeking an Administration Officer based in Barnsley. The role involves supporting various teams with administrative tasks, managing diaries, and handling communications with service users. Candidates must have at least NVQ level 3 in a relevant subject and prior experience in administration. Flexible working hours promote work-life balance within a supportive team environment.

Qualifications

• Experience in administrative roles necessary.
• Ability to take minutes and manage diaries.
• Competency in customer service or business admin.

Responsibilities

• Provide comprehensive administrative support to the team.
• Assist in data entry and taking phone calls.
• Update team documents and assist with audits.

Skills

Administrative support

Communication

Flexibility

Excellent written communication

Education

NVQ level 3 or equivalent

Tools

Microsoft Office Suite

Job description

Go back South West Yorkshire Partnership NHS Trust

Administration Officer

The closing date is 16 October 2025

We at the East Enhanced Team (EET) are looking for a new administration Officer, the post is based at Lundwood Health Centre & the successful candidate will provide administration support the MDT at the East Team and also Barnsley Clozapine Clinic.

The successful candidate will be based with the East Enhanced Team, will be part of the wider administration team & also at times assist in general administrative duties with some face-to-face interactions with our service users, visitors & other clinical staff at Lundwood Health Centre.

We are a family friendly team; our opening hours are 8.30am to 7pm Monday to Friday and 9-5 on weekends. The post holder will be expected to work predominantly Monday to Friday 9-5 however flexibility and a healthy work life balance is promoted in the team.

If you would like to discuss any of this above, please call or email the team manager Rachael Moss.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

Main duties of the job

To provide administrative support to the full MDT.

• Improve and support inputting of data
• Taking accurate information from service users & Carers and others on the phone and ensuring information is passed to relevant person e.g. care co / duty worker
• Updating relevant team documents/risk assessments as directed by the Team Manager e.g. Business Continuity Plan
• Assist colleagues in completing audits
• Supporting E-rostering and team diary.
• Taking accurate minutes and uploading to SystmOne where required.
• Completing all relevant admin duties external to the team e.g. support to other teams if required and taking on reception duties as directed.
• To provide admin support to the Clozaril service

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means we're accountable to our members, who can have a say in how we're run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

Job responsibilities

JOB SUMMARY

The post-holder will:

• Under the supervision/direction of the Line Manager/Administrative Supervisor, within a delegated framework for agreed tasks and seeking support as and when necessary, provide a comprehensive, confidential, Secretarial/administrative service to clinical/support services, in an efficient and confidential manner.
• Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.
• Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.
• May work within clinical environments where conflict resolution may be required.
• Act as principal point of contact for users of the service e.g. individuals from within/outside the Trust, service users and members of the public etc.
• Work flexibly to meet the needs of the service.
• Develop and maintain good working relationships by being flexible, adaptable, polite, positive and empathetic, communicating effectively and informatively.

Person Specification

Qualifications

• Must be appropriate to the role:
• NVQ level 3 or RSA III or OCR III (or equivalent level of qualification in related subject e.g. business admin, typing/word processing, customer services);
• Or, be able to demonstrate competency at level 3.
• Willingness to undertake further study/development.

Personal Attributes

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach.
• Dress appropriately for the environment.
• Ability to travel around the Trust as appropriate to role.

Physical Attributes

• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
• Good written communication skills, with the ability to deal with and prepare routine written correspondence.
• Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.

Experience

• Copy/audio typing if applicable to role.
• Note/minute taking.
• In using email, maintaining and updating paper and electronic diaries, arranging meetings.
• In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook, PowerPoint etc.

Training

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training and maintain skills.

Please note that we reserve the right to close this vacancy before the advertised closing date if necessary, so please apply as soon as possible.