Administration Manager | Reading, UK

XPS Pensions; Reading; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading UK consulting firm is seeking a Pensions Administration Manager for their Reading office. The role involves managing client relationships, overseeing workflow, and providing expert advice on pensions. Ideal candidates will have experience in pensions administration and strong leadership skills. The company promotes an inclusive environment and offers a competitive benefits package, including a bonus scheme and flexible holidays.

Benefits

Competitive salary

Annual discretionary Bonus Scheme

25 days holiday plus flexibility

Flexible Bank holidays

Pension scheme

Healthcare cash plan

Flexible Benefits Scheme

Life Assurance cover

XPS Rewards

Paid volunteering day

Qualifications

• Previous pensions administration experience of Defined Contributions.
• Thorough knowledge of pensions legislation framework.
• Previous supervisory and management experience.

Responsibilities

• Overseeing day-to-day management of client relationships.
• Providing expert advice solutions to pensions queries.
• Leading non-client activities and conducting internal audits.

Skills

Leadership

Project Management

Numerical Aptitude

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Pensions Administration Manager - Master Trust

Senior Consultant

Reading

Hybrid

Full Time

Permanent

Ref: 002939

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential .

Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Reading office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar pensions manager role from an administration background where they have gained knowledge and experience of team managing, workflow management and Defined Contributions (DC) pensions schemes.

A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.

Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are.

The Team

Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.

Learn more here: https://www.xpsgroup.com/what-we-do/administration/

The Role

As a Pensions Administration Manager with XP S you will:

• Overseeing day to day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings.
• Full responsibility of total workflow designated for the team.
• Active participation in XPS Administration's marketing initiatives, new business activities, attending new business pitches and company events. Seeking opportunities to generate additional income from existing client portfolio.
• Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
• Taking responsibility for all aspects of admin billing, in conjunction with Operations Manager and/or Client Manager.
• Overseeing the project management of annual and ad-hoc projects.
• Leading non-client activities, conducting internal audits, being alert to potential improvements in pensions administration processes, quality improvement and implementing changes.
• Formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required.
• Mentoring, training, coaching and developing of pensions administration team members. Ensuring adherence to company policies and working procedures.
• Forging strong working relationships with other departments/teams both internal and external to the Company in order to provide a total service to our clients. e.g. Pensions Accounts, Payroll, Administration Consulting and Business Support.

Your profile

Essential Criteria

• Previous pensions administration experience of Defined Contributions.
• Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework.
• Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc.
• Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered.
• Previous presentational experience is desirable to assist with client pitches, trustee meetings and account development activities.
• Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below.
• Previous project management experience would be required to perform pension administration project based work.
• IT proficient, in Microsoft Word, Excel, Outlook & PowerPoint.

What we offer:

Find out more about Life at XPS

Find out more about Our People Approach

We offer an attractive reward package, typical benefits can include:

• Competitive salary
• Participation in annual discretionary Bonus Scheme
• 25 days holiday plus flexibility to buy or sell holiday
• Flexible Bank holidays
• Pension scheme, matching contribution structure
• Healthcare cash plan
• Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
• Life Assurance cover, four times basic salary
• XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
• Employee Assistance Programme for you and your household
• Access to a digital GP service
• Paid volunteering day when participating in Company organised events
• Staff referral scheme when you introduce a friend to XPS

What next:

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.

Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests.

If you do not feel ready to apply or still have questions, please email us by clicking here

The successful candidate will need to demonstrate the following requirements:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list.

XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.

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