Deputy Administration Manager

XPS Group; Reading; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Deputy Administration Manager to lead their vibrant team in Reading. This role offers an exciting opportunity for someone with a strong background in pensions administration, particularly in Defined Contribution schemes. You will oversee various administrative tasks, monitor team performance, and ensure compliance with current legislation. The company values diversity and offers a supportive work environment where your contributions can make a significant impact. Join a forward-thinking organization that prioritizes employee well-being and professional growth.

Benefits

Competitive salary

Annual discretionary Bonus Scheme

25 days holiday

Flexible bank holidays

Pension scheme with matching contributions

Healthcare cash plan

Flexible Benefits Scheme

Life Assurance (4x salary)

Employee Assistance Programme

Paid volunteering day

Qualifications

• Expert knowledge of pensions administration activities applicable to various schemes.
• Experience with Defined Contributions schemes including leavers and transfers.
• Previous supervisory or workflow management experience.

Responsibilities

• Oversee DC administration tasks and monitor team performance.
• Conduct appraisals and mentoring sessions with staff.
• Provide technical advice on pensions queries.

Skills

Pensions Administration

Defined Contribution Schemes

People Management

Performance Monitoring

Microsoft Office Suite

Presentational Skills

Education

GCSE in Maths

GCSE in English

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

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XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential.

Our Pensions Administration business continues to grow and we are now looking for an experienced Deputy Pensions Manager to join our vibrant Reading office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar role where they have gained knowledge and experience of Defined Contribution pension schemes and people management skills.

The Role

• Oversee the various DC administration tasks completed by the team, e.g., handling of leavers, retirements, transfers, and deaths.
• Monitor accuracy, performance, and SLAs for the team, including activity and client performances, and take action to ensure targets are met.
• Liaise with the Administration Manager regarding appraisals and regular catch-up meetings. Conduct some appraisals and mentoring sessions with staff on probation.
• Identify training needs and assist with developing and mentoring team members.
• Ensure accurate updates of the time recording system for all activities.
• Resolve problems proactively and own issues, providing solutions to management when needed.
• Prepare, check, and issue administration bills, and update internal schedules and spreadsheets accordingly.
• Manage day-to-day activities of staff to ensure efficient delivery of work, holding regular workflow meetings.
• Participate in marketing and new business activities, including tender responses and presentations.
• Provide technical advice on pensions queries, keeping abreast of legislative developments and supporting junior staff.

Your profile

Essential Criteria

• Expert knowledge of pensions administration activities applicable to various schemes.
• Experience with Defined Contributions (DC) schemes, including leavers, retirements, deaths, transfers, and reporting.
• Understanding of current pensions legislation and regulatory requirements.
• Previous supervisory or workflow management experience, including performance monitoring and recruitment.
• Strong GCSE or equivalent in Maths and English.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Experience in third-party pensions administration or in-house pensions department.
• Presentational skills for pitches and trustee meetings are desirable.

What We Offer

Find out more about Life at XPS and Our People Approach.

• Competitive salary
• Participation in annual discretionary Bonus Scheme
• 25 days holiday plus holiday purchase/sale options
• Flexible bank holidays
• Pension scheme with matching contributions
• Healthcare cash plan
• Flexible Benefits Scheme
• Life Assurance (4x salary)
• XPS Rewards discounts
• Employee Assistance Programme
• Access to digital GP service
• Paid volunteering day
• Staff referral scheme

Next Steps

If you believe XPS is the right place for your career, apply via the provided links. We consider all applications and aim to respond swiftly. For adjustments during the recruitment process, contact us for support.

If you're not ready to apply or have questions, email us by clicking here.

Requirements for the role

• Right to Work confirmation
• DBS Disclosure check
• References covering five years
• Satisfactory credit check

We are committed to diversity and inclusion. We reserve the right to close vacancies early and only accept CVs from candidates or preferred suppliers. If you do not hear within 28 days, consider your application unsuccessful.