Administration Manager

Novus; Wetherby; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

40 days annual leave

Wellbeing time

Pension contributions

Retail discounts

Employee Assistance Program

Cycle to work scheme

Job summary

Novus is recruiting an Administration Manager to join the HMYOI Wetherby site, a dynamic education provider within the LTE Group. The role is permanent, full-time (37 hours per week), based on site, and focuses on leading a senior admin team, ensuring efficient, compliant administration across the site.

Ideal candidates will have Level 2 Literacy and Numeracy, Level 2 ICT/Business Admin, and be progressing toward Level 3 Leadership & Management, with strong customer service and IT skills.

Qualifications

• Manage a team of Senior Administrators
• Hold Level 2 Literacy and Numeracy or be willing to gain within agreed timescales
• Hold, or be willing to gain within agreed timescales, a Level 2 qualification related to ICT or Business Administration OR have relevant industrial experience and skills
• Hold or be willing to work towards a Level 3 Leadership and Management qualification
• Provide excellent customer service across a range of internal and external stakeholders
• Have experience contributing to an effective and efficient administration within a busy office environment
• Have experience maintaining accurate electronic and paper-based data, using data recording systems as required
• Demonstrate excellent time management and prioritisation skills
• Demonstrate excellent communication and interpersonal skills
• Demonstrate up to date IT skills

Responsibilities

• Lead a team of Senior Administrators
• Contribute to efficient administration within a busy office environment
• Maintain accurate electronic and paper-based data and use data recording systems
• Provide excellent customer service across internal and external stakeholders
• Demonstrate strong time management and prioritisation skills
• Communicate effectively with colleagues and stakeholders
• Support safeguarding and office processes as required

Skills

Team management

Customer service

Time management

Communication skills

IT skills

Data handling

Prioritisation

Interpersonal skills

Organisational skills

Digital literacy

Education

Level 2 Literacy & Numeracy

Level 2 ICT / Business Admin

Level 3 Leadership & Management

Job description

Job description Are you a detail oriented, organised, and proactive individual looking to make an impact in a dynamic, fast paced education environment? We're recruiting an exceptional Administration Manager to join our team. If you thrive in a role where no two days are the same and enjoy supporting a team with your outstanding organisational skills, this could be the perfect opportunity for you.

We have a great opportunity available to join Novus, our prison education provider at HMYOI Wetherby, working as an Administration Manager. This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated "Good" by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

HMYOI Wetherby, is a Young Offender Institution located in Wetherby, West Yorkshire. YOI serves as an important correctional facility within the UK's youth justice system. The facility is a closed youth custody centre housing male juvenile offenders between the ages of 15 to 18. It provides a secure and supportive environment for young individuals who have been convicted of various offenses and require custodial sentences. The institution aims to promote rehabilitation, education, and personal development to facilitate their successful reintegration into society.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• Have effective management of a team of Senior Administrators
• Hold Level 2 qualifications in Literacy and Numeracy or be willing to gain within agreed timescales.
• Hold, or be willing to gain within agreed timescales, a Level 2 qualification related to ICT or Business Administration OR have relevant industrial experience and skills.
• Hold or be willing to work towards a Level 3 Leadership and Management qualification.
• Provide excellent customer service across a range of internal and external stakeholders
• Have experience contributing to an effective and efficient administration within a busy office environment.
• Have experience maintaining accurate electronic and paper-based data, using data recording systems as required.
• Demonstrate excellent time management and prioritisation skills
• Demonstrate excellent communication and interpersonal skills
• Demonstrate up to date IT skills

Benefits

• 40 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert

is 07/09/2026. However, sometimes the job advert may close early if we receive a good response!