Administration Manager — Dynamic Education Support Lead

Novus; Wetherby; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

40 days annual leave

Wellbeing time

Pension contributions

Retail discounts

Employee Assistance Program

Cycle to work scheme

Job summary

Novus is recruiting an Administration Manager to join the HMYOI Wetherby site, a dynamic education provider within the LTE Group. The role is permanent, full-time (37 hours per week), based on site, and focuses on leading a senior admin team, ensuring efficient, compliant administration across the site.

Ideal candidates will have Level 2 Literacy and Numeracy, Level 2 ICT/Business Admin, and be progressing toward Level 3 Leadership & Management, with strong customer service and IT skills.

Qualifications

• Manage a team of Senior Administrators
• Hold Level 2 Literacy and Numeracy or be willing to gain within agreed timescales
• Hold, or be willing to gain within agreed timescales, a Level 2 qualification related to ICT or Business Administration OR have relevant industrial experience and skills
• Hold or be willing to work towards a Level 3 Leadership and Management qualification
• Provide excellent customer service across a range of internal and external stakeholders
• Have experience contributing to an effective and efficient administration within a busy office environment
• Have experience maintaining accurate electronic and paper-based data, using data recording systems as required
• Demonstrate excellent time management and prioritisation skills
• Demonstrate excellent communication and interpersonal skills
• Demonstrate up to date IT skills

Responsibilities

• Lead a team of Senior Administrators
• Contribute to efficient administration within a busy office environment
• Maintain accurate electronic and paper-based data and use data recording systems
• Provide excellent customer service across internal and external stakeholders
• Demonstrate strong time management and prioritisation skills
• Communicate effectively with colleagues and stakeholders
• Support safeguarding and office processes as required

Skills

Team management

Customer service

Time management

Communication skills

IT skills

Data handling

Prioritisation

Interpersonal skills

Organisational skills

Digital literacy

Education

Level 2 Literacy & Numeracy

Level 2 ICT / Business Admin

Level 3 Leadership & Management

Job description

Novus is recruiting an Administration Manager to join the HMYOI Wetherby site, a dynamic education provider within the LTE Group. The role is permanent, full-time (37 hours per week), based on site, and focuses on leading a senior admin team, ensuring efficient, compliant administration across the site.

Ideal candidates will have Level 2 Literacy and Numeracy, Level 2 ICT/Business Admin, and be progressing toward Level 3 Leadership & Management, with strong customer service and IT skills.