Administration Assistant | Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust; Knowsley; On-site; GBP 18,000 - 23,000; Part time

Job summary

A health service provider is seeking a Part-Time Admin Assistant for their Learning Disability Services based in Knowsley. The role involves providing administrative support, including managing telephone calls, photocopying, and handling referrals. Ideal candidates will possess clerical support experience and a commitment to efficient service delivery. Flexible working requests will be considered.

Qualifications

• Experience in providing clerical support to teams is desired.
• Ability to effectively manage telephone communications.
• Skills in photocopying, scanning, and document management.

Responsibilities

• Provide administrative support to the multi-disciplinary team.
• Answer telephone calls into the service.
• Photocopy, scan, upload referrals, and make appointments.

Job description

We are seeking to recruit a Part‑Time Band 2 Admin Assistant post in the Learning Disability Services, based in Whiston. This post will be part of an admin team who will support a clinical team and reception area.

To provide an efficient and effective clerical service to the multi‑disciplinary team.

The role will include providing administrative support to the team and will include answering telephone calls into the Service, photocopying, scanning, uploading referrals and making appointments.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities.

This advert closes on Sunday 30 Nov 2025