Administration Assistant Level 3 (Attendance)

SAMpeople; Callerton; Presencial; GBP 20.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Living wage salary

Generous annual leave

Excellent pension scheme

Cycle to work scheme

Free on-site parking

Professional development opportunities

Descripción de la vacante

Callerton Academy is seeking an Administration Assistant (Attendance) to join the dedicated support team. The role focuses on maintaining attendance records, daily absence reporting, and supporting communication with parents while delivering high-quality administrative and reception support.

The successful candidate will have strong ICT skills, experience in education (SIMS advantageous), and the ability to work under pressure while collaborating with staff and students.

Formación

• Excellent interpersonal and communication skills.
• Proficient in Microsoft Word and Excel.
• Ability to manage competing priorities and work under pressure.
• Deliver excellent customer service to pupils, families, staff and visitors.
• Ability to work independently whilst contributing as part of a team.
• Experience in an educational setting; SIMS knowledge advantageous.

Responsabilidades

• Maintain attendance records and manage daily absence reporting.
• Support communication with parents and carers.
• Provide administrative and reception support.
• Assist with data management and office functions.
• Contribute to events and broader academy operations.
• Work within the attendance team under supervision.

Conocimientos

Interpersonal skills

ICT skills

Microsoft Word

Microsoft Excel

Prioritisation

Customer service

Team collaboration

SIMS knowledge

Descripción del empleo

We are seeking an Administration Assistant (Attendance) to join our dedicated support team at Callerton Academy. This is an exciting opportunity for an organised, professional and customer-focused individual to play a key role in supporting pupil attendance and the smooth day-to-day running of the school.

As our Administration Assistant, you will work closely with the attendance team to maintain accurate attendance records, manage daily absence reporting, support communication with parents and carers, and provide high-quality administrative and reception support. You will also assist with data management, event organisation and a range of office functions that contribute to the efficient operation of the academy.

WHAT WE ARE LOOKING FOR

The successful candidate will:

• Have excellent interpersonal and communication skills.
• Demonstrate strong ICT skills, including proficiency in Microsoft Word and Excel.
• Be able to manage competing priorities and work effectively under pressure.
• Deliver excellent customer service to pupils, families, staff and visitors.
• Be able to work independently whilst contributing positively as part of a team.
• Have previous administrative experience; experience within an educational setting and knowledge of SIMS would be advantageous.

WHAT WE CAN OFFER YOU

• A competitive salary- as an accredited Living Wage Employer, you’re guaranteed a wage that meets, and often exceeds, the real cost of living.
• Generous annual leave
• Benefits including; excellent pension scheme, cycle to work scheme, free on-site parking
• An opportunity to work with highly-skilled professionals
• Enthusiastic and motivated students
• An exciting and extensive commitment to professional development
• A school with its community at heart
• Wider career development opportunities to be involved across the Gosforth Group

The Trust is committed to equality, inclusion and diversity and welcomes applications from all suitably qualified candidates.

Skills

Abilities, Skills and Knowledge

Excellent interpersonal and communication skills essential

Ability to prioritise workload to meet deadlines without compromising on quality essential

Ability to work on own initiative and as part of a team essential

Able to work without supervision essential

Excellent ICT and keyboard skills including the use of Microsoft applications (specifically Word and Excel) essential

Good working knowledge of SIMS

Experience

Experience of administrative and clerical duties in a school or office environment essential

Experience of working within an educational setting, ideally an academy or school

Personal Attributes

Ability to deal confidently with a wide range of clients essential

Ability to cope under pressure in a controlled, effective, efficient and friendly manner essential

Ability to relate well to colleagues, staff and students essential

Team player with initiative essential

Honest, demonstrates integrity, confidence and self-motivation essential

Willingness to be innovative and ability to be creative essential

Ability to form and maintain appropriate relationships and personal boundaries with students essential

A commitment to child protection and safeguarding essential

Ability to demonstrate a conscientious and flexible approach

Interest and commitment to the Trust as a community

Qualifications

First class customer care skills essential

Callerton Academy

People & Culture Team

[e-mail]

Bedeburn Road
Newcastle
Newcastle upon Tyne
NE5 4JQ

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. This means certain spent convictions and cautions are ‘protected’. Further information about filtering offences can be found in the DBS filtering guide and you can view our Policy on the Employment of Ex-offenders on our website within Trust Policies.

Gosforth Group are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. References will be requested prior to interview for those candidates shortlisted. The successful candidate will be subject to an Enhanced Disclosure and Barring Service check, along with other relevant pre-employment checks.