Administration Assistant

Confidential; Sheet; On-site; GBP 23,000 - 28,000; Full time

Job summary

Attega Group, on behalf of our client, is recruiting an Administration Assistant to join the team in Petersfield. The role supports scheduling the workforce and offers a salary of up to £25,000 per annum, with potential for temporary to permanent placement.

The ideal candidate has admin or customer service experience, strong Word/Excel skills, and excellent telephone manners. Hours are Monday–Thursday 08:00–16:00 and Friday 08:00–15:30.

Qualifications

• Experience with Microsoft Office primarily Word and Excel.
• Experience gained within a Customer Service role.
• Excellent telephone skills relating to both incoming and outgoing calls.
• Ability to organise own workload efficiently and handle several projects simultaneously.

Responsibilities

• Support the workforce scheduling process and prepare information packs for forthcoming projects.
• Issue service orders to engineers and sub-contractors with relevant details and RAMS where applicable.
• Raise internal and external purchase orders and manage approvals for higher value orders.
• Serve as frontline customer service contact for emergencies and inquiries, ensuring a professional telephone manner.

Skills

MS Office

Customer service

Telephone skills

Organise workload

Job description

Administration Assistant

£25,000 P/A

Petersfield

Full time Temporary to Permanent Monday to Thursday 08:00 to 16:00 & Friday 08:00 to 15:30

Have you got administration or customer services experience?

Do you like working in a fast paced environment?

Attega Group is currently partnering exclusively with our client in recruiting an Administration Assistant to join the team. The main purpose of this role is to support the wider team in scheduling the workforce. In return, our client is offering a salary of up to £25,000 P/A, depending on experience. Reporting to the Senior Projects Scheduler, your responsibilities will include:

• Receive programme of works from the Project Schedulers.
• Organise and prioritise workload allowing sufficient time to produce information packs for all forthcoming projects containing Method Statement, Risk Assessment , Equipment Schedule and details of the operative attending. This information must be issued to the customer well in advance of our attendance.
• Issue Service Engineers and Sub-Contractors with service orders, which will include time allowances, customer and site details, equipment schedules, and RAMS as appropriate.
• In addition, Engineers must receive a copy of the previous Service Worksheet and if a repair, the relevant scope from the quotation.
• Issue internal and external purchase orders. Purchase orders above an agreed value (Currently £10 K) are to be reviewed with and signed by the Senior Project Scheduler or Business Support Manager as appropriate.
• Act as frontline customer service contact for emergencies, breakdowns and all incoming calls. Strong customer service skills are vital in this respect as is a good telephone manner.

The ideal candidate:

• Experience with Microsoft Office primarily Word and Excel.
• Experience gained within a Customer Service role.
• Excellent telephone skills relating to both incoming and outgoing calls.
• Ability to organise own workload efficiently and handle several projects simultaneously.