Administration Assistant

Munich Re; Greater Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is on the lookout for a motivated Admin Assistant to join their dynamic team in Manchester. This full-time entry-level position offers a fantastic opportunity for school leavers or graduates to kickstart their career in the insurance industry. You will play a vital role in supporting the Cyber Underwriting Manager by managing system processes, preparing essential documentation, and enhancing team effectiveness. With a strong emphasis on collaboration and personal development, this role provides a supportive environment where your contributions will be valued and encouraged. If you're eager to learn and grow in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Critical Illness Insurance

Life Assurance

Wellbeing Schemes

Electric Vehicle Salary Sacrifice Scheme

Support for Professional Development

Qualifications

• Entry-level role suitable for school leavers or graduates.
• Basic understanding of cyber insurance and eagerness to learn.

Responsibilities

• Manage workload efficiently to support the team.
• Prepare documentation and process premium adjustments.
• Respond to customer inquiries and maintain strong relationships.

Skills

Organizational Skills

Basic Technical Knowledge

Interest in Cyber Insurance

Education

High School Diploma

Bachelor's Degree

Job description

About us

At Munich Re Specialty – Global Markets (MRS-GM), our ambition is to become the leading Primary Specialty Insurance provider through an effective and adaptable strategy, superior products, and industry leaders working in a supportive environment to achieve this goal.

Our success is driven by a strong culture where people are encouraged to be present, bold, and curious, enabling them to reach their individual goals.

We are currently seeking an Admin Assistant for a full-time position in Manchester, reporting to the Cyber Underwriting Manager.

This is an entry-level role suitable for a school leaver, graduate, or someone seeking a career change into the insurance industry.

Your responsibilities will include handling system processes end-to-end, including any e-trade platform used in support of the cyber account.

Responsibilities:

1. Plan and manage your workload efficiently to support the team.
2. Prepare necessary documentation, calculate premium adjustments, and process debits based on rating and underwriting schedules.
3. Prepare renewal statistics, including premium and claims experience, as requested by Underwriters.
4. Contribute positively to the team’s effectiveness by suggesting improvements to work systems and processes.
5. Respond to customer inquiries and manage allocated mail with ownership.
6. Work flexibly within the team, assisting colleagues during busy periods to ensure high-quality customer service.
7. Collaborate with team members to continuously improve personal competencies and achieve objectives.
8. Maintain open communication and collaboration across all lines of business, including sales and development functions.
9. Build and sustain strong internal relationships with team members, Claims Department, Sales and Development Team, Syndicate, and Directors.
10. Develop and maintain external relationships with contacts within intermediaries and customers.
11. Perform other duties as directed within the scope of the role.
12. Promote good conduct to deliver the best outcomes for customers and policyholders.
13. Understand escalation processes and responsibilities related to Conduct Risk strategies and committees.

Knowledge and Skills

• Basic technical and product knowledge with a genuine interest in cyber insurance and a desire to learn more.
• Ability to understand established systems and processes.
• Strong organizational skills to prioritize and manage workloads effectively.

Diversity, Equity & Inclusion

At Munich Re, we believe that Diversity, Equity, and Inclusion foster innovation and resilience. We aim to build a diverse workforce across various dimensions, including race, ethnicity, gender, sexual orientation, backgrounds, abilities, and beliefs. We are committed to creating an inclusive environment where diversity is celebrated, valued, and provides equitable opportunities for success.

Candidates can request reasonable adjustments at any stage of the recruitment process by contacting their Talent Acquisition representative.

Our ESG and Wellbeing Initiatives

Our approach to ESG focuses on seizing business opportunities and fostering an inclusive, sustainable work environment. Initiatives include community engagement, volunteering, and supporting colleagues' health and development through various schemes:

• Critical illness, life assurance, and permanent health insurance
• Wellbeing and development schemes, EAP, and health assessments (subject to eligibility)
• Electric Vehicle Salary Sacrifice Scheme
• Support for professional development and study