Administration Assistant

The Salvation Army; Greater London; On-site; GBP 25,000 - 38,000; Full time

Job summary

The Salvation Army Homelessness Services in Greater London is seeking an organised Administration Assistant to support a busy service with accurate data entry, filing and telephone duties. You will liaise with external partners, monitor budgets and supplies, and help collate information and statistics using ATLAS and RBS.

The role requires attention to detail, good English literacy, and the ability to prioritise in a fast-paced environment.

Qualifications

• Experience working in a busy environment.
• Ability to carry out administrative tasks such as liaising with partners, data entry and collation of statistics.
• Good planning, organisation and prioritisation skills.
• Effective written and verbal communication skills.
• A good standard of English literacy and numeracy appropriate to the role.

Responsibilities

• Provide day-to-day administrative support, including typing, accurate data input, telephone calls, filing and the collation of statistics.
• Follow agreed administrative procedures and monitor relevant controls.
• Support the monitoring of financial systems, including budgets and cash.
• Maintain appropriate stock levels and place orders in partnership with other Administration Assistant or the Facilities Manager.
• Collect and collate information for contract monitoring and other projects.
• Record relevant information accurately and promptly using The Salvation Army's systems, including ATLAS and RBS.
• Work in line with relevant legislation, guidance and policies to help protect clients, colleagues and visitors.
• Take an active approach to professional development, training and performance reviews.

Skills

Administrative tasks

Data entry

Planning and prioritisation

Communication skills

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Job description

The Salvation Army Homelessness Services provides opportunities that support each person to find their purpose, develop positive relationships and experience a sense of community. We are looking for an organised and dependable Administration Assistant to help our service run smoothly and provide effective support across a range of administrative activities.

About the role:

As Administration Assistant, you will provide accurate and timely support across the service. Your work will include liaising with external partners, accurate data entry, documenting rent and arrears information, ordering supplies and helping to collate information and statistics. This is a varied role in which your attention to detail, communication skills and ability to organise competing priorities will contribute directly to the successful operation of the service.

Provide day-to-day administrative support, including typing, accurate data input, telephone calls, filing and the collation of statistics.

• Follow agreed administrative procedures and monitor relevant controls.
• Support the monitoring of financial systems, including budgets and cash.
• Maintain appropriate stock levels and place orders in partnership with other Administration Assistant or the Facilities Manager.
• Collect and collate information for contract monitoring and other projects.
• Record relevant information accurately and promptly using The Salvation Army's systems, including ATLAS and RBS.
• Work in line with relevant legislation, guidance and policies to help protect clients, colleagues and visitors.
• Take an active approach to professional development, training and performance reviews.

You will be comfortable working in a busy environment and able to complete routine administrative tasks accurately and efficiently. You will communicate confidently with a range of stakeholders, follow instructions and organise your workload to meet agreed standards and timescales with regular supervision.

You will need

• Previous experience of working successfully in a busy environment.
• The ability to carry out administrative tasks such as include liaising with external partners, accurate data entry, documenting rent and arrears information, ordering supplies and helping to collate information and statistics.
• Good planning, organisation and prioritisation skills.
• Effective written and verbal communication skills.li>
• A good standard of English literacy and numeracy appropriate to the role.
• Experience of using Microsoft Word, Excel, Outlook and Teams.
• The ability and willingness to work within, be supportive of and promote the Christian ethos and values of The Salvation Army.

It would be helpful if you also have

• Experience of working with vulnerable people.
• Previous reception experience.
• Experience of working with rent and arrears data.
• Experience of using databases.

Our values:

We expect you to demonstrate behaviours that reflect our values of integrity, accountability, compassion, passion, respect and boldness, while contributing to a psychologically informed environment. You will respect the diversity of people's cultures, faiths and practices and work in accordance with our equality and diversity commitments.

Appointment will be subject to

• Satisfactory references
• A criminal record check DBS Basic
• Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.