Administration Assistant

PHL group Ltd; Fareham; On-site; GBP 24,000; Full time

Job summary

Join a leading organization as an Administration Assistant, playing a pivotal role in delivering administrative support. This full-time position at the Segensworth office involves fulfilling KPIs, effective communication, and word processing, contributing to patient care excellence. If you are a detail-oriented and compassionate professional ready to make a difference, we welcome your application.

Qualifications

• Experience in providing administrative support to busy teams.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office suite, especially Excel and Word.

Responsibilities

• Embrace and fulfil established KPIs, aligning efforts with business objectives.
• Provide timely and accurate word processing services.
• Ensure all administrative duties are executed within specified service levels.

Skills

Attention to Detail

Independent Work Ethic

Effective Communication

Proficiency in Microsoft Office

Administrative Support Experience

Adaptability and Willingness to Learn

Job description

Join PHL Group’s dynamic team as we seek a dedicated Administration Assistant to bolster our operations in delivering excellent administrative support. Your pivotal role will ensure the smooth running of various administrative tasks, guaranteeing the safe and efficient delivery of our services. As an esteemed member of our team, you will not only be responsible for task completion, but you will also contribute to fostering a culture of respect and adherence to our core values, particularly in our commitment to genuinely caring for our patients.

This full-time position is based at ourSegensworth officeworking 08:00AM to 4:00PMOR10:00AM to 6:00PM with an annual salary of £23,809.50.

Key Responsibilities:

• Adherence to Key Performance Indicators (KPIs):Embrace and fulfil established KPIs, aligning your efforts with our overarching business objectives.
• Efficient Word Processing:Provide timely and accurate word processing services to our healthcare professionals, including the preparation of letters, reports, patient referrals, and more.
• Timely Task Completion:Ensure all administrative duties are executed within specified service levels, promptly reporting any deviations to the Admin Team Leader for resolution.
• Proactive Communication:Initiate outbound calls to facilitate timely and effective communication with patients, demonstrating a commitment to exceptional service delivery.

Key Skills and Experience:

• Attention to Detail:Demonstrate a keen eye for detail, ensuring accuracy and precision in all tasks undertaken.
• Independent Work Ethic:Exhibit the ability to work autonomously, efficiently managing workload and priorities.
• Effective Communication:Possess strong verbal and written communication skills, facilitating clear and concise interactions with colleagues and stakeholders.
• Proficiency in Microsoft Office:Showcase proficiency in Microsoft Office suite, particularly Excel and Word, to streamline administrative processes.
• Administrative Support Experience:Bring proven experience in providing administrative support to busy teams, showcasing your ability to thrive in a fast-paced environment.
• Adaptability and Willingness to Learn:Display a willingness to learn clinical systems and contribute to process improvement initiatives through documentation and refinement.

At PHL Group, we value individuals who are not only skilled professionals but also compassionate and dedicated team players. If you’re ready to embark on a fulfilling journey, contributing to our mission of excellence in patient care, we encourage you to apply and become an integral part of our collaborative team. We look forward to welcoming you aboard!