Administration Assistant

ESSEX PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST; Billericay; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

27 days holiday rising to 33

Excellent pension up to 14.5%

Staff discounts

Season ticket loans

Mental health and wellbeing services

Training and development opportunities

Job summary

ESSEX PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST is recruiting an Administration Assistant for Basildon Mental Health Unit on a permanent part-time basis. You will support clinical colleagues, cover receptions, and travel to sites such as Thurrock, Basildon, Brentwood and Billericay.

Key duties include managing administrative tasks with accuracy, using Word/Excel/Outlook, and providing courteous patient-facing support. Full training and development opportunities are offered.

Qualifications

• Excellent communication skills and ability to interact with patients and colleagues.
• Administrative experience and ability to prioritise tasks.
• Flexible and detail oriented with good computer literacy.

Responsibilities

• Provide centralised administrative support to clinical services across sites.
• Cover receptions and assist in travel between sites as required.
• Record activity accurately on Trust information systems and maintain professional conduct.

Skills

Communication skills

Flexibility

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

To work as a member of the Directorate's Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested. To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities. The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems. The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover. To provide a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for these can sometimes be distressing.

An exciting opportunity has arisen to recruit a permanent part time Administration Assistant based at Basildon Mental Health Unit.We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills, relevant administrative experience, must be flexible and have attention to detail. The role will involve providing support to our clinical colleagues with administrative tasks. This role will also involve covering receptions and travelling to the various sites we manage to provide admin support to our services and receptions as and when required. The areas we cover are Thurrock, Basildon, Brentwood and Billericay. This role is Monday - Friday 8.30 am - 1 pm. We will offer you support, supervision, training and the opportunity for personal development. You will need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use. Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.
• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest‑free to cover the cost of travelling to and from work via tram, rail, or bus.