Administration Assistant

Arnold Hill Spencer Academy; Arnold; On-site; GBP 21,000 - 25,000; Full time

Job summary

Arnold Hill Spencer Academy in Arnold, England, seeks a full-time, permanent administrative assistant to support the Admin Team. The role is 37 hours per week across 41 weeks, with training in IT systems and processes, and a focus on delivering an excellent customer experience to visitors and callers.

You will handle a variety of administrative duties, including reprographics, work as part of a friendly team, and contribute to the daily smooth running of the academy while upholding its ethos and

Qualifications

• Experience in administrative roles or customer-facing duties.
• Ability to work as part of a busy admin team.
• Willingness to learn school IT systems.

Responsibilities

• Deliver a proactive administrative service across the Academy.
• Assist in the Reprographics department.
• Be the first point of contact for visitors and callers with a positive experience.

Skills

Customer service

Organisational skills

Teamwork

Communication skills

Tools

IT systems

Job description

We're looking for a full time (37hrs per week, 41 weeks), permanent, motivated, customer-focused individual to help deliver an exceptional administrative service across the Academy. As a key member of our Admin Team, you'll undertake a variety of administrative duties including assisting in our Reprographics department. You will also receive full training in the school's IT systems and processes. Often acting as the first point of contact, you'll play a central role in ensuring our organisation runs efficiently and that every visitor and caller receives a positive experience. You will be an essential part of the Administrative Team, contributing to the smooth day-to-day running of the Academy. The role involves regular interaction with parents, senior leaders and teaching staff, and the successful candidate will help uphold our commitment to high-quality service and the Academy's strong ethos. Why Join Us?

• Be part of a welcoming, efficient, and supportive office team
• Develop valuable skills using modern administrative systems
• Contribute to a school that values excellent service and strong relationships
• Make a meaningful impact within a community-focused organisation
• Enjoy a varied role where no two days are the same
  A friendly, proactive individual who:
• Enjoys helping others and delivering great customer service
• Is organised, adaptable, and keen to learn
• Works well as part of a team
• Communicates confidently and professionally
• Wants to be part of an Academy with a strong ethos and high standards
• If you're ready for a role where your skills will grow, your work will matter, and your contribution will be valued, we'd be delighted to hear from you.
  Arnold Hill Spencer Academy is a truly special place to learn and work. In June 2025, Ofsted rated the academy 'Good' in all areas and 'Outstanding' for Post-16 provision. Our August GCSE results exceeded national averages for both attainment and progress, reflecting the dedication of our staff and the ambition of our students. We are proud of our young people, whose behaviour, achievements, and character shine every day. Guided by our community ethos - "Be inspired and achieve together" - we provide daily opportunities for success, growth, and collaboration. Respect, responsibility, and independence are at the heart of our values, helping students to mature into confident, capable individuals. At Arnold Hill Spencer Academy, we believe in the potential of every student and nurture it within a caring, supportive environment where everyone can thrive. Early application is strongly encouraged as we reserve the right to interview and close the advert ahead of the closing date. The Trust and its member academies are committed to promoting equality and diversity in both employment and education provision. We aim to ensure that students, parents, governors, employees, contractors, partners, clients and other stakeholders within the Trust community are treated fairly, and with dignity and respect regardless of Protected Characteristics.