Administration Apprentice

The Growth Company: Education & Skills; Manchester; On-site; GBP 15,000 - 19,000; Full time

Job summary

The Growth Company: Education & Skills is offering an apprenticeship role focused on office administration and general support across the base office and teams. You will gain practical experience and develop essential skills while assisting with varied administrative tasks.

Full training and support will be provided to help you achieve your apprenticeship and reach your full potential in your role.

Qualifications

• 5 GCSEs A*-C/9-4 including Maths and English.

Responsibilities

• Handle correspondence and document management, saving to systems with descriptive titles.
• Acknowledge emails and prepare simple standard correspondence on cases.
• Collect expenses receipts and send to Accounts.
• Provide holiday cover and back-up for teams in relation to admin tasks.
• Check case summaries and obtain cited documents; use Espacenet when needed.
• Book video conferences and monitor admin tasks.
• Prepare reminders and send acknowledgements to external bodies as needed.
• Print, photocopy, scan and upload documents as required.
• Answer incoming calls and take messages; assist with archiving tasks.

Skills

Attention to detail

Communication skills

Time management

Organisational skills

Proactive

Reliability

Team player

Typing speed

Education

5 GCSEs including Maths and English

Tools

Microsoft Office

Job description

About This Opportunity

This apprenticeship role supports partners and employees at their base office and across the firm as required. You will assist with various administrative and organisational tasks while gaining practical experience and developing aligned skills.

A Normal Day Would Include

Correspondence and Document Handling

• Save incoming correspondence from various team accounts onto Equinox with descriptive titles, merging documents as required
• Acknowledge emails and prepare simple standard correspondence on cases (filing, publication, registration/grant)
• Collect expenses receipts and send to Accounts
• Provide holiday cover and back‑up for teams in relation to Equinox uploads
• Check case summaries from Renewals against Equinox and obtain cited documents using Espacenet
• Book OP VC’s and monitor admin tasks on Equinox
• Prepare reminders and send acknowledgements to EPO as needed
• Send closed files to the Halifax office, checking Equinox, and making sure all charges have been billed and that the file status is correct
• Create opposition files, downloading documents from the EPO register, putting correspondence in order and creating tabs
• Deal with incoming post and original documents using the original documents process guide

Office Administration

• Meet and greet visitors, arrange refreshments/catering, ensure meeting rooms are tidy, and manage virtual meetings
• Handle stationery ordering, mail scanning and saving, franking, and sending recorded deliveries
• Handle office weekly shop for fruit, coffee, milk, tea etc
• Order lunches for internal meetings, checking with the fee earners how many people are attending and placing orders online
• Assist with business travel arrangements when necessary
• Ensure the office is kept tidy and organised, assisting with archiving tasks when appropriate
• Answer incoming calls and take messages where necessary
• Print, photocopy, scan and upload documents as required

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

5 GCSE’s A*-C/9-4 including Maths and English

Personal Qualities

• Attention to detail
• Resilience
• Able to showcase meeting deadlines
• Proactive
• Good communicator
• Willing to provide support

Skills

• Accuracy and attention to detail
• Demonstrate good communication skills across various channels (face-to-face, telephone, written)
• Display professionalism, punctuality, and a positive attitude
• Show integrity, reliability, self‑motivation, and adaptability
• Take responsibility for personal work, accept feedback, and use initiative
• Strong organisational and prioritisation skills
• Good typing, computer, and IT skills
• Flexibility, adaptability, and the ability to follow procedures and team processes
• Time management skills and the ability to manage multiple tasks efficiently