Admin / Support Worker - Move-On

Morgan Hunt UK Ltd; City Of London; On-site; GBP 21,000 - 32,000; Full time

Job summary

Morgan Hunt UK Ltd is seeking an organised, proactive Homelessness Support Worker to join a supported housing service. The role combines frontline homelessness support with admin duties to help residents secure housing, manage benefits, tenancy sustainment and move-on to independent accommodation.

You will work closely with residents, landlords and councils, carrying out check-ins, completing paperwork, liaising on Universal Credit housing costs and ensuring accurate records while maintaining

Qualifications

• Experience working within homelessness or supported housing.
• Strong admin and organisational skills and attention to detail.
• Excellent written and verbal communication.

Responsibilities

• Support residents with housing options, benefits and tenancy sustainment.
• Assist move-on planning to independent accommodation and private rented sector.
• Liaise with councils, landlords and housing providers; arrange viewings and complete tenancy paperwork.
• Maintain accurate resident records and complete check-in/check-out paperwork.

Skills

Administration and organisational

Record-keeping

Communication skills

Tools

Databases

Spreadsheets

Online systems

Job description

Homelessness Support Worker with strong experience supporting residents with

We're looking for an organised, proactive and compassionate

Admin / Support Worker to join a supported housing service in

This role combines

frontline homelessness support, move-on work and administration, supporting residents with housing, benefits, tenancy sustainment and their transition into independent accommodation.

Key Responsibilities

• Supporting residents with

move-on from supported accommodation

• Identifying suitable

private rented accommodation and PRS opportunities

• Liaising with

Barnet Homes, councils, landlords and housing providers

• Arranging and accompanying residents to property viewings
• Supporting residents with tenancy applications, sign-ups and documentation
• Helping residents set up

Universal Credit Housing Costs

• Supporting

Alternative Payment Arrangements (APA) where required

• Supporting residents with

tenancy sustainment following move-on

• Completing check-in/check-out paperwork, licence agreements and inductions
• Conducting room inspections and maintaining accurate resident records
• Supporting residents with

Universal Credit, Housing Benefit, PIP and UC50 applications

• Monitoring service charge payments and following up missed payments
• Maintaining accurate databases, spreadsheets and case records

administrative and housing-related paperwork

• Reporting and following up repairs with landlords and relevant agencies
• Working closely with Support Workers and external agencies

About You

We're looking for someone with:

Strong experience working within homelessness or supported housing

• Proven experience supporting residents with
• Good knowledge of

private rented sector move-on

Strong administration and organisational skills

• Excellent record-keeping and attention to detail
• Experience managing databases, spreadsheets and online systems
• Experience working with landlords, councils and housing providers
• Knowledge of

Universal Credit, Housing Benefit and tenancy sustainment

• Excellent communication skills, both written and verbal
• A proactive approach and ability to manage multiple tasks
• A compassionate, patient and

non-judgemental approach

• The ability to maintain confidentiality and professional boundaries

Strong homelessness and move-on experience is essential, alongside

good administration and organisational skills.