Admin Support Assistant

locala; Wigan; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading healthcare organization is seeking a patient-focused Administrative Support Assistant to join their busy reception team in Wigan. The role focuses on providing essential administrative support in a confidential healthcare setting, requiring excellent attention to detail and adaptability to changing digital processes.

Qualifications

• Experience with SystmOne beneficial.
• Willingness to learn and adapt.
• Confidence and helpfulness in a team environment.

Responsibilities

• Register patients and update records on SystmOne.
• Manage requests and answer phone lines.
• Support management with administrative tasks.

Skills

Attention to detail

Digital technology adaptability

Teamwork

Confidentiality

Tools

SystmOne

Job description

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Job Role: Administrative Support Assistant (Band 3)

Salary: £24,625 - £25,674

Type: Permanent

Hours: 31.5 hours per week, including some evenings and possible Saturday mornings on a rota basis

About Us:

Locala Health and Wellbeing embraces diversity and inclusion, encouraging applicants from all backgrounds. We aim to have a workforce that reflects the communities we serve. We celebrate individuality and adapt to support our colleagues, recognizing the value of inclusivity in delivering equitable, high-quality healthcare.

Locala is a 'Disability Confident' employer. Disabled applicants meeting essential criteria are guaranteed an assessment invitation.

Role Overview:

We are seeking an enthusiastic, patient-focused administrative support assistant to join our busy reception team in Wigan and Leigh. Our service provides confidential contraception and sexual health services, including testing, treatment, and referrals. Confidentiality is paramount.

The successful candidate will:

• Be willing to learn, confident, and helpful
• Adapt to digital technology and process changes
• Pay attention to detail and maintain confidentiality
• Work as part of a team

Responsibilities:

• Register patients and update records on SystmOne
• Manage requests from colleagues and answer phone lines
• Support management with administrative tasks such as ordering and raising purchase orders
• Assist with reporting requirements

Training & Requirements:

Full training and induction will be provided. Experience with SystmOne and similar roles is advantageous.

Application Details:

Shortlisting: 19 June 2025

Interviews: 30 June 2025 (face-to-face in Wigan, date to be confirmed)

Closing date: 16 June 2025

Learn more about Locala through our Thrive Strategy. For full role details, see the Job Description and Person Specification.