Admin Officer - Receptionist

Goffs Academy; Churchgate; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Term-time pattern

Discounted gym membership

On-site sports facilities

Employee Assistance Programme

Job summary

Goffs Academy in England is seeking a calm, professional receptionist to be the first point of contact. You will manage the administration inbox and telephone system, support visitors and families, and provide broad clerical assistance across the academy while ensuring safeguarding practices are followed.

You will also help with planning events such as Open Evening and Secondary Transfer Evening, produce weekly staff and parent bulletins, and assist the Principal's PA with paperwork.

Qualifications

• GCSE English and Maths at grade C/4 or above.
• Experience handling multiple requests and meeting tight deadlines; confident user of Microsoft Office.
• Strong communication and record-keeping skills, attention to detail and the ability to remain calm under pressure.
• Willingness to work occasional evenings for events and to be flexible with hours where necessary.

Responsibilities

• Provide a professional reception service and manage the school's administration email account and telephone system.
• Register students daily using the electronic registration system and maintain visitor sign-in and ID procedures.
• Provide routine clerical tasks: word processing, electronic filing, photocopying, mailing, stock ordering and basic data returns.
• Produce the weekly staff bulletin and parent bulletin; send catering debt messages and manage confiscated mobile phones records on Arbor.
• Support the Principal's PA with visitor/speaker paperwork to ensure safeguarding permissions are in place.
• Plan and organise key school events (Open Evening, Secondary Transfer Evening, parents’ evenings) and provide hospitality for visitors and meetings.
• Create staff and student ID cards, manage the car park barrier/minibus key diary, and book staff training courses.
• Provide cover and support across admin teams during busy periods and attend occasional evening events as required.

Skills

Reception duties

Customer service

Communication

Microsoft Office

Education

GCSE English & Maths C/4+

Tools

Arbor

Job description

Contract Type: Term time only

Salary: H4 Point 6 - 9

Closing Date: 2 November 2026 at 09:00

This is a role for someone who will run the school receptionas a calm, professional first point of contact, manage the administration inboxand telephone system, and provide broad clerical support across the academywhile making sure visitors and events follow safeguarding procedures.

About this role / why this role matters

You will be the visible face of Goffs Academy: handlingincoming enquiries, maintaining clear electronic communication with families,supporting the Principal's PA with visitor paperwork, and organising key events such as Open Evening and Secondary Transfer Evening. The job suits an organisedadministrator who enjoys varied tasks, a busy reception desk and occasionalevening events.

What you'll be doing (responsibilities)

• Providea professional reception service and manage the school's administrationemail account and telephone system.
• Registerstudents daily using the electronic registration system and maintainvisitor sign-in and ID procedures.
• Provideroutine clerical tasks: word processing, electronic filing, photocopying, mailing, stock ordering and basic data returns.
• Producethe weekly staff bulletin and parent bulletin; send catering debt messagesand manage confiscated mobile phones records on Arbor.
• Supportthe Principal's PA with visitor/speaker paperwork to ensure safeguardingpermissions are in place.
• Planand organise key school events (Open Evening, Secondary Transfer Evening,parents’ evenings) and provide hospitality for visitors and meetings.
• Createstaff and student ID cards, manage the car park barrier/minibus key diary,and book staff training courses.
• Providecover and support across admin teams during busy periods and attendoccasional evening events as required.

What we're looking for (requirements)

Essential:

• Goodstandard of education (GCSE English and Maths Grade C/4 or above, orequivalent).
• Experiencehandling multiple requests and meeting tight deadlines; confident user ofMicrosoft Office.
• Strongcommunication and record-keeping skills, attention to detail and theability to remain calm under pressure.
• Willingnessto work occasional evenings for events and to be flexible with hours wherenecessary.

Desirable:

• Experiencein an education setting and familiarity with school information managementsystems (e.g. Arbor).
• FirstAid training (training will be provided) or previous experience supportingschool events.

About the team or department

You will report to the Principal's PA and work within thecentral administration team, providing front-of-house duties and cross-teamsupport to ensure smooth daily operations across a large secondary school.

What we offer (benefits)

• Term-timeworking pattern with the published hours of 37 hours per week(7.30am-3.30pm; 3.00pm on Fridays).
• Accessto a range of staff benefits including discounted gym membership and freeuse of on-site sports facilities, occupational health, Employee AssistanceProgramme, cycle to work scheme, subsidised social events and enhancedannual leave for support staff linked to length of service.
• PersonalisedCPD and development opportunities across Generations Multi Academy Trust.

About us

Goffs Academy is a mixed 11-18 comprehensive with around1,600 students (including c.370 in the Sixth Form). Part of Generations MultiAcademy Trust, the school has modern facilities following a significant rebuildand has been recognised for strong student engagement; Ofsted noted that "students work together exceptionally well" and are "overwhelminglyenthusiastic about school."

Generations Multi Academy Trust is committed to safeguardingand promoting the welfare of children and young people and expects all staffand volunteers to share this commitment. All offers of employment are subjectto satisfactory references, qualifications, experience checks, medicalclearance, enhanced DBS checks, social media checks, and documentary evidenceshowing your entitlement to work in the UK.

Please note that this role 'exempt' from the Rehabilitationof Offenders Act 1974 and therefore, you are required to declare anyconvictions, cautions, reprimands and final warnings that are not 'protected' (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Further information is availableon the school’s website.