Admin Officer

North Bridge House School; Greater London; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Free lunch during Term Time

School holidays and public holidays

School fee discount

Exclusive third-party discounts

Ongoing professional development

Job summary

Alleyn’s Hampstead Senior School, part of the Cognita group, is seeking an Admin Officer to support the day-to-day running of the school and act as a first contact for pupils, parents, staff and visitors. You will deliver excellent customer service, maintain pupil records, support attendance processes and respond to enquiries.

The role involves coordinating correspondence, assisting with school activities, clubs and events, and working closely with the Office & Attendance Manager and the wider

Qualifications

• Experience as an administrator in a school or customer-facing role.
• Excellent written and verbal communication.
• Attention to detail and professional email etiquette.

Responsibilities

• Maintain pupil records and attendance processes.
• Respond to enquiries from pupils, parents and staff.
• Coordinate correspondence and assist with school activities, clubs and events.
• Support the administration of school activities, clubs and events in collaboration with the Office & Attendance Manager.

Skills

Organised

Strong communication

Customer service

Email etiquette

Multitasking

Education

Degree-level education

First Aid at Work qualification

Job description

Cognita and Alleyn’s Schools Group Partnership - Alleyn's Hampstead Senior School

Cognita has formed a partnership with the Alleyn’s Schools Group to establish two leading independent day schools in north London. This pioneering collaboration brings together one of the world’s most influential education groups, Cognita, which educates over 100,000 students across 21 countries, and Alleyn’s, south London’s finest co-educational day school and Co-educational School of the Year 2025.

As part of this partnership, North Bridge House Regent’s Park Prep and North Bridge House Hampstead became Alleyn’s schools. Alleyn’s Regent’s Park successfully transitioned in September 2025, welcoming pupils aged 3–11. Alleyn’s Hampstead followed in September 2026, offering an exceptional education for pupils aged 2–18 and bringing the distinctive Alleyn’s ethos of academic excellence, creativity, and care to north London.

The school now has an exciting opportunity for an experienced Admin Officer to join our fantastic team.

About the Role

As an Admin Officer, you will play a key role in supporting the smooth and efficient day-to-day running of the school. Acting as one of the first points of contact for pupils, parents, staff, visitors, and external stakeholders, you will help create a welcoming and professional environment while delivering excellent customer service. You will undertake a broad range of administrative duties, including maintaining pupil records, supporting attendance processes, responding to enquiries, coordinating correspondence, and assisting with the administration of school activities, clubs, and events. Working closely with the Office & Attendance Manager, teaching staff and the wider administration team, you will contribute to the effective operation of a busy and vibrant school environment.

This is a permanent, full-time position. Hours: 8:30am – 5:30pm, Monday to Friday.

To view our detailed candidate pack, please click here.

Who We Are Looking For

You will be an organised and self-motivated administrator with strong communication and customer service skills. You will be confident managing a varied workload, able to multitask effectively, and capable of working both independently and collaboratively in a busy environment. You will have experience in a similar administrative role and demonstrate professionalism in all interactions, including excellent email etiquette. A positive and supportive approach, attention to detail, and the ability to work well under pressure are essential. Experience working with children would be an advantage, as would degree-level education or a First Aid at Work qualification.

Benefits at Cognita

• Competitive salary depending upon qualifications and experience
• Enrolment in our company's pension scheme
• Free lunch provided during Term Time
• School holidays and public holidays
• School fee discount
• Exclusive third-party discounts
• Ongoing professional development

Cognita Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment.

All appointments are subject to safer recruitment checks, including an enhanced DBS check.

Our Safeguarding and Child Protection Policy is available on the school website.

Details on Recruitment of Ex-Offenders is included within the Application Guidance.

We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background.