Admin & Booking Coordinator – Reception

Sodexo; Stretton under Fosse CP; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free Car parking

Sodexo rewards and benefits

On-the-job training

Career development

Cycle to Work

Job summary

Sodexo at Newbold Revel, Rugby, CV23 0TH, is seeking an Administrator to provide essential site-wide administrative support. The role includes managing room and hospitality bookings, responding to enquiries, and assisting with reception duties in a busy residential training centre for Prison Service staff.

Experience in admin or customer service, IT proficiency with Word/Excel/Outlook, and a flexible, professional approach are required. Training and progression opportunities are offered.

Qualifications

• Previous experience in an administrative, hotel, accommodation, reception or similar environment.
• Good administrative and organisational skills with strong attention to detail.
• Confidence using IT systems, including Microsoft Word, Excel and Outlook.
• Previous experience using a booking or accommodation system would be beneficial.
• Good written and verbal communication skills.
• A professional and friendly approach when dealing with colleagues, visitors and contractors.
• The ability to prioritise your workload and work using your own initiative.
• The ability to handle sensitive and confidential information appropriately.
• A flexible approach and willingness to support different areas of the site when required.

Responsibilities

• Provide day-to-day administrative support to the site team.
• Manage room and hospitality bookings using the site's booking systems.
• Support with administration relating to arrivals and departures.
• Raise work orders and maintain accurate records and information.
• Respond to telephone and email enquiries in a professional and timely manner.
• Use Microsoft Word, Excel, Outlook and other internal systems to complete administrative tasks.
• Order office and general site supplies when required.
• Provide reception cover, welcoming visitors and contractors and helping them navigate the site.
• Maintain visitor information, attendee lists, passes and signing-in records when covering reception.
• Assist contractors and respond to general queries.
• Work closely with the Accommodation Liaison Officer and wider site team to provide an efficient and professional service.

Skills

Administrative experience

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Attention to detail

Tools

Booking systems

Job description

Sodexo at Newbold Revel, Rugby, CV23 0TH, is seeking an Administrator to provide essential site-wide administrative support. The role includes managing room and hospitality bookings, responding to enquiries, and assisting with reception duties in a busy residential training centre for Prison Service staff.

Experience in admin or customer service, IT proficiency with Word/Excel/Outlook, and a flexible, professional approach are required. Training and progression opportunities are offered.