Admin Assistant (Fixed Term Contract)

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 27,000; Full time

Job summary

A leading tech company in Newcastle upon Tyne is seeking an Admin Assistant for a fixed-term contract until October 2025. The role involves managing supplier accounts, handling customer queries, and ensuring accurate billing. The company offers a supportive work environment with various benefits including a competitive salary, holiday options, and personal development funding.

Benefits

25 days holiday plus bank holidays

Access to employee discounts

Up to £1500 for personal development courses

A paid volunteering day

Access to health benefits

Travel benefits

Cycle to Work scheme

Enhanced pension contributions

Free mortgage advice

Social activities

Qualifications

• Inquisitive with a keen eye for detail.
• Excellent time management and multitasking skills.

Responsibilities

• Opening and closing accounts with suppliers.
• Answering inbound calls and monitoring email inboxes.
• Accurate data entry and updating relevant spreadsheets.

Skills

Time Management

Problem Solving

Communication

Multitasking

Attention to Detail

Job description

Social network you want to login/join with:

Admin Assistant (Fixed Term Contract), Newcastle upon Tyne

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Client:

One Utility Bill

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

71b5e8ad7807

Job Views:

2

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Admin Assistant | £26,200 per annum Fixed Term Contract until October 2025

A little bit about us

We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.

It’s also a great place to work. Everybody gets involved to make things work, the team will make you feel welcome from day one, and the office is near some nice pubs.

What you’ll be doing

• Opening and closing accounts with suppliers for the tenancy start and end dates & ensuring accurate meter readings for billing.
• Answering inbound calls from suppliers and monitoring email inboxes.
• Processing incoming post and ensuring all bills are paid and correctly allocated.
• Auditing utility packages for correct setup and identifying additional information needed.
• Handling incoming tickets and managing them to resolution.
• Accurate data entry and updating relevant spreadsheets, tickets, and packages.
• Completing tasks efficiently within team SLAs and KPIs.
• Collaborating with the Customer Support team to address customer queries promptly.
• Producing daily productivity reports.
• Assisting in process development and improvements for the Customer Operations team.
• Building relationships with suppliers to enhance communication.
• Working within the Broadband team at our warehouse on Scotswood Road.

A little bit about you

• Inquisitive with a keen eye for detail.
• Excellent time management and multitasking skills.
• Strong problem-solving abilities.
• Confident communication with stakeholders.
• Proactive in sharing new ideas.
• Diverse and adaptable, ready to support the team.

What you’ll get from us

• A salary of £26,200 (pro-rata for the contract duration) with annual increases.
• 25 days holiday plus bank holidays, with options to buy or sell days.
• Access to employee discounts via Magpie.
• Up to £1500 for personal development courses.
• A paid volunteering day.
• Access to health benefits including private GP and counselling through Simply Health.
• Travel benefits with Nexus and Go North East.
• Cycle to Work scheme.
• Enhanced pension contributions after 3 years.
• Free mortgage advice from Charles Cameron & Associates.
• Social activities including sports, team events, and charity support.

This role is based at our Scotswood Road site.