Clinical Outcome Secretary

South Tyneside and Sunderland NHS Foundation Trust

Sunderland

On-site

GBP 26,000 - 27,000

Part time

10 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Fitness Centre (SRH)

Libraries at hospital sites

Chaplains support

Care Co-ordinator for staff

Job summary

South Tyneside and Sunderland NHS Foundation Trust is seeking a part-time Clinical Outcome Secretary to support the Dermatology and SIMS administrative team at Bunny Hill Primary Care Centre and Southwick Health Centre. The role involves fast-paced clinic administration, data entry into EHRs, and coordinating appointments while providing high-quality secretarial support.

The post requires excellent communication, organisation, and keyboard skills, with NHS experience preferred.

Qualifications

Experience in a busy NHS or health service administrative setting.
Excellent communication skills with staff, patients and the public.
Excellent keyboard skills and working knowledge of software packages.
Ability to analyse data and prioritise workload.
Knowledge of data protection and IM&T security principles.
Experience with electronic health records and clinic administration.

Responsibilities

Input accurate patient data into electronic health records and databases in real time (Medisec, Meditech, EMIS).
Provide secretarial/admin support within the Clinic on the Day standards.
Handle telephone enquiries and relay information to the team.
Coordinate with the Personal Medical Secretary and Scheduling Manager on patient pathways.

Skills

IT systems

Organisational skills

Time management

Communication with all levels

Medical terminology

Data protection knowledge

IM&T security

Education

Basic Numeracy & Literacy (Level 1)

Tools

Medisec

EMIS

Meditech

Job description

South Tyneside and Sunderland NHS Foundation Trust

Clinical Outcome Secretary

The closing date is 29 October 2026

We are looking to recruita part-time Clinical Outcome Secretary for our Dermatology and IntegratedMusculoskeletal Service (SIMS) administrative team based at Bunny Hill PrimaryCare Centre and Southwick Health Centre.

The Community Dermatologyteam offers a high-quality dermatology and minor surgery service and treats allour patients and provide education and psychological support to encourageself-care for patients suffering from chronic skin problems. SIMS are a multidisciplinary team of specialist Physiotherapists, GPsand Consultants with expertise in Musculoskeletal conditions affectingmobility, function and well-being who work in partnership with patients andother health professionals on treatment goals that are centred on patientneeds.

The Clinical OutcomeSecretary supports provides an essential administrative function, whilstinterfacing with clinical and administrative staff, patients and the public. The service is fast paced, and you would beexpected to carry out a variety of administrative tasks.

Candidates must be able todemonstrate they can communicate effectively with people at all levels bytelephone and in person. Excellent organisational skills and time managementare also essential. The ability to analyse data and prioritise workload is desirable.

Excellent keyboard skillsand a working knowledge of software packages is essential.

Main duties of the job

Input of accurateidentified patient data into electronic health Record and patient databasesystems such as medisec, meditech and EMIS in real time in order to supportlocal performance reporting processes which may be required at national as wellas local level

Communicate withall appropriate staff groups and agencies as part of the service requirementsin an effective and professional manner.

Providesecretarial/admin support within the Clinic on the Day standards

To effectivelydeal with telephone enquiries relaying information to team.

Work closely withthe Personal Medical Secretary and the Scheduling Manager, highlighting anypatient pathway queries to the Personal Medical Secretary/Scheduling Manager asneeded.

Support othercolleagues across the Division to ensure Clinic on the day standard is met.

The post will work betweenthe hours of Monday- Friday 08.00am- 5.00pm.

About us

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area.

We offer our staff outstanding benefits.

Fitness Centre (SRH)
libraries at both hospital sites
chaplaincy support
access to a Care Co-ordinator to help staff with childcare arrangements

If you use AI,and it poses a risk to the integrity of your individual recruitment process, wemay withdraw your application at any stage of the process.

Job responsibilities

As Clinical Outcome Secretary you will be expected to deliver the full Clinic on the Day process forthe Division of Community, as part of a team of General Medical Secretaries, including takingresponsibility for:

Clinic letter typed and given to the patient

Clinic letter uploaded into Medisec and copy sent to the GP as needed.

Negotiating appointments with patients in clinic where appropriate <6 weeks

Booking appointments where appropriate <6 weeks

Negotiating any radiology investigation date/time and communicating to patient

Negotiating any diagnostic investigation date/time and communicating to patient

Validating the patients pathway in real time

Completing all tasks (Cashing up) clinics in real time including booking out and outcomesTo liaise with the Personal Medical Secretary and Scheduling Manager regarding the patientspathway and appointments and any instructions/outcomes from the clinic.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their applic application. Please visit Gov.UK for further information

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Person Specification

Experience