Admin Assistant - Care Home

NHS; Swindon; On-site; GBP 22,000 - 28,000; Full time

Job summary

Un care home de premier plan au Royaume-Uni recherche un Admin Assistant pour superviser les tâches administratives essentielles. Le candidat idéal aura d'excellentes compétences en communication et sera axé sur le service à la clientèle, apportant un soutien à la fois aux résidents et à l'équipe. Ce rôle offre des possibilités de formation et de développement pour construire des compétences précieuses tout en contribuant à un environnement convivial et accueillant.

Benefits

Free training and development

Access to wellbeing tools

Retail discounts and savings

Refer a Friend bonus scheme

Employee of the Month rewards

Long Service Awards

Qualifications

• Pas de qualifications spécifiques requises, expérience en administration ou service client bénéfique.
• Capacité à répondre au téléphone et à interagir avec les visiteurs et les résidents.

Responsibilities

• Gérer les appels téléphoniques et accueil des visiteurs
• Soutenir les gestionnaires et gérer les fichiers
• Engager avec les résidents et les familles

Skills

Multi-tasking

Good computer skills

Confident telephone manner

People skills

Education

Relevant experience in administration or customer service

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. This varied role includes answering phone calls, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

In this Admin Assistant role, you'll be responsible for a wide range of administrative tasks to support the smooth running of the care home. You'll need to have strong multi-tasking abilities, good computer skills, and a confident telephone manner. Importantly, you should also be a people person who can take a genuine interest in the residents and their families. Barchester Healthcare will provide training and development opportunities to help you build your skills and confidence across all your responsibilities.

About us

Barchester Healthcare is a leading provider of care homes in the UK, delivering high-quality care and support to residents. The company is committed to creating a vibrant, happy environment for both residents and staff, and offers a range of competitive benefits and rewards.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No specific qualifications are required for this Admin Assistant role, but relevant experience in administration or customer service would be beneficial.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.