Admin Assistant - Care Home

NHS; Stonehouse; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading care provider in the UK is seeking an Admin Assistant to enhance the quality of care offered at one of their facilities. The successful candidate will engage with residents, manage communications, and support management tasks, all while fostering a warm environment. This position offers the chance to develop skills through training and employee benefits, making it a rewarding career choice.

Benefits

Free training and development

Access to wellbeing and support tools

Retail discounts

Employee of the Month rewards

Long Service Awards

Qualifications

• Ability to multi-task and handle diverse administrative tasks.
• Strong computer skills and telephone manners are essential.
• Genuinely cares for residents and their families.

Responsibilities

• Answer phones and handle administrative files.
• Support managers and engage with residents.
• Meet and greet visitors, showcasing the care home.

Skills

Multi-tasking

Good computer skills

Confident telephone manner

Interpersonal skills

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. You'll be responsible for answering the phone, handling files, supporting managers, meeting and greeting visitors, and engaging with residents to create a vibrant, happy environment.

Main duties of the job

In this varied Admin Assistant role, you'll be responsible for answering the phone, handling files, and supporting our managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around the care home. Across everything you do, you'll go out of your way to help create a vibrant, happy environment.

About us

Barchester Healthcare is a leading provider of high-quality care homes in the UK. They are committed to delivering exceptional care and support to residents, with a focus on creating a warm and welcoming environment. The company values its employees and provides a range of benefits and development opportunities.

Job responsibilities

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, you'll answer phones, handle files, and support managers. You'll meet and greet visitors, engage with residents, and show prospective clients and their families around to showcase what makes us different. In everything you do, you'll strive to create a vibrant, happy environment.

ABOUT YOU If you can multi-task, have good computer skills, and a confident telephone manner, you could be well-suited for this role. It's also important that you're a people person who takes a genuine interest in residents and their families. We offer opportunities to develop your skills through courses designed to build your confidence across all responsibilities.

REWARDS PACKAGE In return, you'll receive a competitive pay rate plus our sector-leading benefits, including free training and development, access to wellbeing and support tools, retail discounts, unlimited referrals through our 'Refer a Friend' bonus scheme, Employee of the Month rewards, and Long Service Awards, among others.

If you'd like to use your administrative and people skills in an organization that provides the quality care you'd want for your loved ones, this is a rewarding place to work.

Person Specification

Qualifications

• You should be able to multi-task, have good computer skills, and a confident telephone manner. Being a people person who genuinely cares about residents and their families is essential.

Disclosure and Barring Service Check

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to ensure suitability for the role, including checking for any criminal convictions.