Admin Assistant - Care Home

Barchester Healthcare Homes Limited; Maidstone; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free training and development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month rewards

Long Service Awards

Workplace Pension

Job summary

Barchester Healthcare Homes Limited in Maidstone is seeking an Admin Assistant to support our care home operations. You will handle calls, manage files, and assist managers to keep daily activities running smoothly.

You’ll greet visitors, engage with residents and their families, and give tours to prospective clients to showcase the care we provide. This role also offers training opportunities and a chance to contribute to a vibrant, supportive environment.

Qualifications

• Ability to multitask across administrative tasks.
• Strong computer skills and familiarity with office software.
• Confident telephone manner for handling calls and inquiries.
• People-oriented with genuine interest in residents and families.

Responsibilities

• Answering the phone and directing calls.
• Managing and filing documents and records.
• Supporting managers with administrative tasks.
• Greeting visitors and guiding them around the care home.
• Engaging with residents and families to provide information.
• Showing prospective clients around to highlight the home’s offerings.

Skills

Multitasking

Computer skills

Telephone manners

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our Refer a Friend' bonus scheme
• Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

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