Admin Assistant - Care Home

Barchester Healthcare Homes Limited; Chippenham; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Free training and development for all

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month rewards

Long Service Awards

Job summary

Barchester Healthcare Homes Limited is seeking an Admin Assistant for a part-time role at one of our care homes. You will answer calls, manage files, support managers and greet visitors, helping residents and families see what makes us different.

You’ll need a friendly, multi-tasking approach, good computer skills and a professional telephone manner. We offer training, development opportunities and a supportive team in a caring environment.

Qualifications

• Ability to multi-task and manage multiple priorities.
• Good computer skills and familiarity with common office software.
• Confident telephone manner when handling calls and inquiries.
• People-focused approach and ability to engage with residents and families.

Responsibilities

• Answer the phone and direct calls as needed.
• Handle and organize files and records.
• Support managers with administrative tasks and scheduling.
• Meet and greet visitors and assist with tours for prospective clients and families.
• Engage with residents to contribute to a welcoming community.

Skills

Multi-tasking

Computer skills

Telephone manner

People person

Job description

Shifts 9am to 16:30pm

This is a part time 21hrs role

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our Refer a Friend' bonus scheme
• Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.