Admin Assistant

Athena Care Homes (UK) Ltd; King's Lynn; On-site; Full time

Job summary

A leading care home is seeking an Admin Assistant to provide exceptional customer service and manage administrative tasks. This entry-level role involves supporting the Home Admin Manager and ensuring a welcoming reception area. Ideal candidates will have strong communication and IT skills, and a passion for delivering high-quality service.

Benefits

Fully comprehensive induction

28 days of holiday per year

Free Blue Light Card

Refer a friend scheme

Qualifications

• Previous administrative experience is desirable.
• Excellent customer service and communication skills required.
• Confident in handling personal and sensitive data.

Responsibilities

• Coordinating front desk activities and answering calls.
• Supporting the Home Admin Manager with payroll tasks.
• Handling enquiries and preparing brochures.

Skills

Customer Service

Communication

IT Skills

Education

Administrative Experience

Tools

Microsoft Office

Job description

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As an Admin Assistant at Amberley Hall Care Home, you will be responsible for providing a high standards of customer service and positive first impressions for all guests visiting the home.

There currently is no sponsorship available for this position.

About Amberley Hall Care Home

Award-winning Amberley Hall is one of the top residential care homes in Kings Lynn. At Amberley Hall we pride ourselves on our beautiful, extensive gardens filled with pear trees, our state-of-the-art cinema and our hair and beauty salon.

All of our team at the purpose-built, 106-bedroom care home are ready to welcome residents with their compassionate and caring attitudes.

About The Role

Reporting to the Home Admin Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Admin Manager with a variety of administrative tasks, such as; answering enquiries, responding to emails, and postal duties.

Salary

£12.21 per hour.

Shift Pattern

15 hours per week, worked on a rota basis from Monday to Sunday

Home Location:

Baldock Drive, King's Lynn, England, PE30 3DQ.

Key Duties & Responsibilities

• Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
• Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
• Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
• Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails.
  
  

Training, Skills & Experience Required

• Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures, however training will be provided for the successful candidate.
• You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.
• You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times.
• You are organised, numerate and accurate, with a ‘can-do’ attitude.
  
  

What We Can Offer

• Fully comprehensive induction.
• Competitive salary.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Refer a friend scheme.
  
  

About Athena

Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.

Apply Now

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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