Admin Assistant

Buckhurst Hill Community Primary School; Buckhurst Hill; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Well-being day (term-time)

Employee Assistance Programme

Cycle to Work

Job summary

Buckhurst Hill Community Primary School is seeking an organised and proactive Administration Assistant to join our busy office team. You’ll be the first point of contact for visitors, support daily school operations and provide essential admin and reception support.

You will be part of the Administration team responsible for three core areas: front-of-house, pupil welfare/attendance and HR/finance support, all while maintaining a secure and welcoming environment for pupils, parents and staff.

Qualifications

• GCSE English and Maths at Grade C or equivalent.
• Proficient with Google Docs/Sheets and Microsoft Office; willing to learn school systems.

Responsibilities

• Front-of-House & Reception: welcome visitors, handle inquiries via phone, email and in person.
• Student Welfare & Attendance: support welfare, attendance, and liaise with parents.
• Administration, HR & Finance Support: maintain filing systems, assist with visits and wrap-around care bookings.

Skills

Reception

Visitor management

Organisation

Communication

Education

GCSE English & Maths

Tools

Google Docs/Sheets

Microsoft Office

Job description

The Heart of Our School Office

We are looking for an organised, friendly, and proactive team player to join our busy Administration team. In this fast-paced role, you’ll be the first point of contact for visitors, support daily school operations, and provide essential admin and reception support.

As part of the Buckhurst Hill Community Primary school, you will play a vital role in ensuring our school remains a welcoming, secure, and efficient environment for pupils, parents, and staff alike. If you’re calm under pressure, great with people, and ready to make a real difference, we’d love to hear from you.

Your Key Responsibilities

Working Pattern is Monday to Friday 8:30am to 4:00pm (This can be negotiable for the right candidate)

As an Administration Assistant, your day will be varied and impactful, covering three main areas:

1. Front-of-House & Reception

• Acting as the welcoming "face" of the school, managing all visitor enquiries via phone, email, and in person.

• Ensuring school security by managing visitor badges and entry systems.

• Handling incoming and outgoing post and accepting school deliveries.

2. Student Welfare & Attendance

• Providing first aid to pupils (training provided) and liaising with parents regarding sickness or injury.

• Maintaining the daily registration process, checking online registers, and following up on absences or late arrivals.

• Supporting the general well-being of our children in a "Trauma Perceptive" environment.

3. Administration, HR & Finance Support

• Maintaining physical and digital filing systems, update databases

• Assisting with the administration of school visits and wrap-around care bookings/payments.

• Supporting the Business Manager with onboarding paperwork and processing purchase orders.

About You (Person Specification)

We are looking for a professional who meets the following criteria:

• Education: A minimum of GCSE English and Mathematics at Grade C or equivalent.

• Tech-Savvy: Proficient in Google Docs/Sheets and Microsoft Office, with a willingness to learn school-specific systems like Arbor or Childcare Connect.

• Communication: Exceptional verbal and written skills, with the ability to handle sensitive information with total discretion.

• Organisation: Meticulous attention to detail and the ability to prioritise a heavy workload under pressure.

• Welfare-Focused: A valid First Aid qualification is desirable, but a willingness to undergo training is essential.

In return we can offer:

• Friendly, experienced team.

• Training.

• Access to the Local Government Pension Scheme.

• A well-being package including an annual term-time well-being day.

• Employee Assistant Programme.

• Cycle to Work scheme.

Why Join EFSPT?

We are committed to Trauma Perceptive Practice, an approach that supports emotional well-being and creates a sense of belonging for all. We value our staff’s growth and provide opportunities for continuous professional development (CPD) and performance reviews.

Safeguarding Note: The Trust is committed to safeguarding and promoting the welfare of children. All staff are expected to share this commitment, and the successful candidate will be required to undergo an enhanced DBS check.