adidas Senior Sales Consultant

adidas Group; Manchester; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Employee discount on adidas products

Career development opportunities

Ongoing training and development

Dynamic and inclusive working enviro n

Job summary

adidas Group in Manchester is seeking a Senior Sales Consultant to model exceptional customer service and drive store performance. You will lead by example, share product knowledge, and coach team members while delivering a premium adidas shopping experience.

You will work 40 hours per week across Monday to Sunday with early, daytime, and evening shifts, including weekends and holidays. The role offers career development and the chance to work for a leading global sports brand.

Qualifications

• Proven ability to deliver a premium customer experience and meet sales targets.
• Strong customer service and communication skills.
• Experience mentoring or guiding team members.

Responsibilities

• Deliver a premium customer experience reflecting adidas brand values.
• Consistently achieve and exceed sales targets.
• Build relationships with customers through product knowledge.
• Support management in driving store performance and operations.
• Lead by example and coach team members.
• Maintain high standards of visual merchandising.

Skills

Customer service

Communication

Leadership / mentoring

Organisation

Adaptability

Positive attitude

Team player

Job description

As a Senior Sales Consultant, you will act as a role model on the sales floor, supporting colleagues, creating outstanding customer experiences, and helping the store achieve its commercial goals. You will be expected to lead by example, demonstrate strong product knowledge, and contribute to a positive and inclusive team culture.

• Deliver a premium customer experience that reflects the adidas brand values.
• Consistently achieve and exceed individual and store sales targets.
• Build strong relationships with customers through expert product knowledge and personalised service.
• Support the management team in driving store performance and operational excellence.
• Lead by example and provide coaching and guidance to team members where required.
• Maintain high standards of visual merchandising in line with adidas guidelines.
• Support stockroom operations, replenishment, deliveries, and inventory controls.
• Ensure store presentation, cleanliness, and organisation standards are maintained at all times.
• Support opening and closing procedures, cash handling, and security processes.
• Handle customer enquiries and complaints professionally, ensuring positive outcomes.
• Promote a collaborative, inclusive, and high-performing team environment.
• Ensure compliance with company policies, procedures, and health and safety standards.
  Previous experience in a retail sales environment.
• Strong customer service and communication skills.
• Experience supporting, mentoring, or guiding team members.
• A passion for sport, fashion, and the adidas brand.
• Proven ability to work towards and achieve sales targets.
• Strong organisational skills and attention to detail.
• A positive attitude with the ability to thrive in a fast-paced retail environment.
• Flexible and adaptable approach to work.
  AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. - Culture Starts With People, It Starts With You - By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

The successful candidate must be fully flexible and available to work 40 hours per week, including:

• Monday to Sunday availability.
• Early morning, daytime, and evening shifts.
• Weekends and public holidays.
• Peak trading periods, promotional events, and seasonal trading requirements.

What We Offer

• Competitive salary and benefits package.
• Employee discount on adidas products.
• Career development and progression opportunities.
• Ongoing training and development.
• A dynamic and inclusive working environment.
• The opportunity to work for one of the world's leading sports brands.