Acqusition Account Manager

BT Group; Birmingham; On-site; GBP 40,000 - 70,000; Full time

Benefits offered by this job

50% on target bonus

Private GP 24/7 for you and your immed

Pension scheme – 5% from you + 10% by

Holiday purchase scheme

Discounted BT products

Job summary

BT Group is seeking an Acquisition Account Manager for its Inside Sales team in Birmingham. The role focuses on generating new business and re-engaging customers with low or inactive spend, acting as an individual contributor to create revenue across BT’s enterprise portfolio.

You will prospect, build credibility, and progress opportunities through the full sales cycle, with potential progression into larger portfolios or specialist technology sales roles.

Qualifications

• Proven experience in B2B sales, ideally desk-based or inside sales.
• Experience generating new business, taking prospects through a full sales journey and closing deals.
• Demonstrate previous success working in a target-driven, KPI-led environment.

Responsibilities

• Own and develop a portfolio of medium-sized business customers with low or dormant spend.
• Proactively identify opportunities and create conversations with customers with little existing relationship.
• Carry out outbound engagement and progress conversations through the full sales cycle.
• Identify and qualify opportunities and convert them into contracted sales.
• Handle objections and navigate challenges in complex customer situations.
• Close your own deals across BT's enterprise product portfolio.
• Manage pipeline, forecasting and CRM hygiene to agreed standards.
• Use data and customer insights to shape commercial conversations.

Skills

B2B sales

Inside sales

New business development

Pipeline management

CRM hygiene

Tools

CRM software

Job description

Acquisition Account Manager

Job Function: Sales and Commercial

Division: UK Business

Job Location: GBR-Birmingham-Three Snowhill

Location: Birmingham

Advertised Salary: Competitive

About the role

As an Acquisition Account Manager within BT's Inside Sales team, this role focuses on generating new business and re-engaging customers who currently have low or inactive spend with BT.

This is a hands-on, individual contributor role where success comes from consistent commercial activity, resilience and personal delivery. You'll work with customers where little relationship currently exists, prospecting and building credibility, identifying opportunity and converting this into revenue across BT's enterprise portfolio.

This is not an account management or customer success position where you are closing warm leads. Success comes from identifying opportunities, generating pipeline and closing new business. This role is ideal for someone with experience in B2B sales who enjoys hunting out and creating opportunities rather than inheriting them.

Over time you could grow into roles with larger customers and more valuable sales cycles. Successful performers can progress into larger customer portfolios, field sales roles or specialist technology sales positions. BT also offers a bespoke sales training programme for learning & development.

What you’ll be doing

• Owning and working a portfolio of medium-sized business customers with low or dormant spend
• Proactively prospecting, identifying new opportunities and creating conversations with customers where little existing relationship exists
• Carrying out outbound engagement and progressing conversations through the full sales cycle
• Identifying and qualifying opportunities and converting them into contracted sales
• Handling objections and navigating challenges in complex customer situations
• Closing your own deals across BT's enterprise product portfolio
• Managing pipeline, forecasting and CRM hygiene to agreed standards
• Using insight, data and customer understanding to shape commercial conversations

Essential Skills / Experience

• Proven experience in B2B sales, ideally desk-based or inside sales
• Experience generating new business, taking prospects through a full sales journey and closing deals
• Demonstrate previous success working in a target-driven, KPI-led environment

Desirable Skills / Experience

• Experience selling technology, connectivity or complex service-based solutions
• Background in telecommunications, technology, IT, finance or similiar
• Exposure to larger or more fragmented customer portfolios
• Structured working style with good attention to pipeline and CRM discipline
• Clear, confident communication skills with business decision-makers

Our Package

• 50% on target bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme - 5% from you and 10% from us
• Holiday purchase scheme

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.