Accounts Receivable Specialist - Invoicing & Queries (Hybrid)

National Grid; Devon and Torbay; Hybrid; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

Pension scheme

Flexible benefits

Share incentive plan

Salary sacrifice car and technology

Job summary

National Grid Electricity Distribution (NGED) is hiring an Accounts Receivable Finance Assistant for a 12-month FTC. Based in Plymouth, you’ll handle invoicing, VAT queries, ledger management and data interfaces, with hybrid work after an initial full-time training period.

You’ll join a professional AR team delivering high-volume finance support for internal and external customers, building strong relationships and ensuring accurate billing and timely responses.

Qualifications

• Proven experience in a high-volume finance or accounts receivable environment.
• Strong written and verbal communication skills; able to build professional relationships.
• Confident, self-motivated and able to work independently and in a team.
• Excellent organisational ability with a track record of prioritising tasks and deadlines.
• Proficient in Microsoft Office, especially Excel; experience of finance systems.

Responsibilities

• Generate invoices, credit notes and refunds for new supply connections and related contracts.
• Maintain and update customer master data accounts.
• Investigate and resolve customer queries with clear, prompt communication.
• Upload files and manage data interfaces for error-free transmission.
• Manage debtor ledger entries, month-end reconciliations and cash sale matching.
• Apply and manage VAT queries in line with current regulations.
• Administer billing transactions using NGED's internal system.
• Prioritise workload to meet daily/monthly targets with stakeholders.

Skills

High-volume finance

Accounts receivable

Excel proficiency

Communication skills

Team player

Tools

Excel

Finance systems

Job description

National Grid Electricity Distribution (NGED) is hiring an Accounts Receivable Finance Assistant for a 12-month FTC. Based in Plymouth, you’ll handle invoicing, VAT queries, ledger management and data interfaces, with hybrid work after an initial full-time training period.

You’ll join a professional AR team delivering high-volume finance support for internal and external customers, building strong relationships and ensuring accurate billing and timely responses.