Finance Assistant - Invoicing (12 Month FTC)

National Grid; Devon and Torbay; Hybrid; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

Pension scheme

Flexible benefits

Share incentive plan

Salary sacrifice car and technology

Job summary

National Grid Electricity Distribution (NGED) is hiring an Accounts Receivable Finance Assistant for a 12-month FTC. Based in Plymouth, you’ll handle invoicing, VAT queries, ledger management and data interfaces, with hybrid work after an initial full-time training period.

You’ll join a professional AR team delivering high-volume finance support for internal and external customers, building strong relationships and ensuring accurate billing and timely responses.

Qualifications

• Proven experience in a high-volume finance or accounts receivable environment.
• Strong written and verbal communication skills; able to build professional relationships.
• Confident, self-motivated and able to work independently and in a team.
• Excellent organisational ability with a track record of prioritising tasks and deadlines.
• Proficient in Microsoft Office, especially Excel; experience of finance systems.

Responsibilities

• Generate invoices, credit notes and refunds for new supply connections and related contracts.
• Maintain and update customer master data accounts.
• Investigate and resolve customer queries with clear, prompt communication.
• Upload files and manage data interfaces for error-free transmission.
• Manage debtor ledger entries, month-end reconciliations and cash sale matching.
• Apply and manage VAT queries in line with current regulations.
• Administer billing transactions using NGED's internal system.
• Prioritise workload to meet daily/monthly targets with stakeholders.

Skills

High-volume finance

Accounts receivable

Excel proficiency

Communication skills

Team player

Tools

Excel

Finance systems

Job description

The energy transition is critical to delivering a net zero carbon future and National Grid Electricity Distribution (NGED) is right at the heart it. As a nation, we’re working towards the goal of net zero carbon by 2050. At National Grid, we’re committed to helping Britain reach this target by building a cleaner, greener energy system. But we can’t do this alone. We're looking for people who are brimming with enthusiasm and bursting with ideas to help us build and run a cleaner energy system for the future. So, join us as a Accounts Receivable Finance Assistant and find your superpower.

We are looking for Finance Assistant (12 Month FTC) to support Invoicing activities across our AR function.

As part of the Accounts Receivable team, you will play a key role in delivering a professional and efficient service to both internal and external customers of National Grid Electricity Distribution (NGED).

This role is based out of our Plymouth office, and we’d hope to see you in the office full-time to complete your training. Thereafter, we are happy to accommodate hybrid working with circa 2 days in the office per week. We’re also happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you!

What You'll Do

• Generate invoices, credit notes and refunds for new supply connections, alterations, upgrades, telecoms contracts and property interface billing.
• Maintain and update customer master data accounts.
• Investigate and resolve customer queries, communicating clearly and promptly.
• Upload files and manage data interfaces, ensuring error free transmission.
• Manage debtor ledger entries, including month end reconciliations and cash sale transaction matching.
• Apply and manage VAT queries in line with current regulations.
• Administer billing transactions using NGED’s internal engineering system.
• Prioritise workload to meet daily and monthly targets and work collaboratively with internal and external stakeholders.

What You'll Have

• Proven experience in a high-volume finance or accounts receivable environment.
• Strong written and verbal communication skills; able to build professional relationships with customers and colleagues.
• Confident, self-motivated and able to work both independently and as part of a team.
• Excellent organisational ability with a track record of prioritising tasks and meeting deadlines.
• Proficient in Microsoft Office, especially Excel; experience of finance systems is an advantage.
• Good knowledge of accounts receivable processes and awareness of relevant HMRC or statutory regulations is desirable.
• Collaborative mindset - teamwork is essential to achieve shared goals and maintain service excellence.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone.

What You'll Get

Up to £35,283 depending on experience. As well as your base salary you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

Further Information

This is a hybrid working role from our Plymouth office and we’d hope to see you in the office full-time to complete your training. Thereafter, we are happy to accommodate hybrid working with circa 2 days in the office per week.

The closing date for this vacancy is Midnight 6 October 26, and we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

About us

National Grid Electricity Distribution (NGED) is the regional electricity distribution division of National Grid.

Formerly known as Western Power Distribution, the UK’s largest electricity distribution network serving 8 million customers in the East and West Midlands, Southwest and Wales, delivering essential power to millions of homes and businesses across its regions.

With a distribution area of 550,000 square kilometres, it’s 6,600colleagues are committed to providing a safe, stable and reliable electricity supply and ensuring the highest quality of customer service. We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates - we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.