Accounts Receivable Assistant

New Appointments Group; Tees Valley; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Hybrid working pattern

Job summary

New Appointments Group is recruiting an Accounts Receivable Assistant to join a busy finance team in Darlington on a 6-month temporary basis with potential extension or permanent opportunity.

The role requires 1–2 years' experience in Accounts Receivable, Credit Control or finance administration. You will handle high volumes of queries by telephone and email, support ledgers, and collaborate with Sales and other teams to drive timely collections. Hybrid working pattern and full-time hours apply.

Qualifications

• 1–2 years in Accounts Receivable, Credit Control or finance administration.
• Experience handling customer queries by telephone and email.
• Good knowledge of MS Office and intermediate Excel.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Handle high volumes of internal and external customer queries by telephone and email.
• Follow standard customer collection processes and strategies.
• Support ledgers management and accuracy of reports.
• Provide updates on customer account progress and status.

Skills

Accounts Receivable

Credit Control

Finance Administration

Telephone & Email communication

Excel

Organisation

Attention to detail

Education

GCSE Maths & English

NVQ Level 3 in Business Administration

Tools

Microsoft Office

Microsoft Excel

Job description

Accounts Receivable Assistant

Location: Darlington

Salary: £13.47ph

Hours: Full-time, 37.5 hours per week

Working Pattern: Hybrid (3 office, 2 home after initial training)

6-month temporary assignment, with potential for extension or permanent opportunity

We are currently recruiting for an Accounts Receivable Assistant to join a busy team, supporting the Accounts Receivable function on an initial 6-month assignment.

This is a great opportunity for someone with 1-2 years' experience in Accounts Receivable, Credit Control, Finance Administration or a similar customer-focused role, who enjoys working with people and is confident communicating by telephone and email.

The Role

As an Accounts Receivable Assistant, you will work as part of a busy, multi-skilled team, supporting a portfolio of ledgers and communicating with both internal and external customers.

Your responsibilities will include:

• Managing a high volume of internal and external customer queries by telephone and email.
• Following standard customer collection processes and strategies.
• Supporting the management of ledgers.
• Preparing reports and providing updates on customer account progress and status.
• Working closely with Sales, Marketing and other internal teams to resolve Accounts Receivable queries and issues.
• Building and maintaining positive, professional relationships with customers.
• Identifying potential issues and working cross-functionally to find suitable solutions
• Completing general administration and finance-related tasks
• Supporting continuous improvement projects within the Accounts Receivable function
• Working collaboratively as part of a wider team and providing additional support where required.

We are looking for someone who is organised, detail-focused and confident communicating with customers. You will ideally have previous experience in a similar Accounts Receivable, Credit Control or finance-based position.

You'll need:

• 1-2 years' experience in a similar role.
• Previous experience working in a customer-focused role using telephone and email
• Good knowledge of Microsoft Office, particularly intermediate Excel.
• Strong written and verbal communication skills
• Excellent organisational and prioritisation skills
• A good eye for detail and the ability to manage a busy workload.
• A friendly, open and professional approach.
• GCSEs including Maths and English, or equivalent / NVQ Level 3 in Business Administration.
• French language skills would be a big advantage but are not essential.

For candidates with the right skillset, there may be an opportunity to move into a permanent position

If you have previous Accounts Receivable, Credit Control or finance administration experience and are looking for your next opportunity, we'd love to hear from you.