Accounts Receivable Assistant

Investigo; Bedford; On-site; GBP 22,000 - 30,000; Full time

Job summary

Investigo is seeking an Accounts Assistant to join a busy finance team in Bedford. This role will primarily support the Accounts Receivable function, ensuring accurate and timely processing of customer accounts, cash collection activities, and month-end requirements.

The successful candidate will be comfortable communicating with customers, resolving account queries, and supporting continuous improvement across finance processes.

Qualifications

• Experience in Accounts Receivable, Credit Control, or similar finance role.
• Strong numerical and analytical abilities.
• Excellent communication and customer service skills.
• Ability to manage workload and meet deadlines.

Responsibilities

• Proactively manage outstanding customer debt and contact customers regarding overdue payments.
• Raise and process customer invoices, credit notes, and related documentation.
• Process customer credit applications and maintain AR records.
• Complete Accounts Receivable administration and reporting.
• Monitor customer credit limits and support risk management activities.

Skills

Numerical skills

Analytical skills

Accounting principles

Communication skills

Attention to detail

Deadline management

Independent worker

Team player

Job description

An opportunity has arisen for an Accounts Assistant to join a busy finance team. This role will primarily support the Accounts Receivable function, ensuring the accurate and timely processing of customer accounts, cash collection activities, and month-end requirements.

The successful candidate will be comfortable communicating with customers, resolving account queries, and supporting continuous improvement across finance processes.

Key Responsibilities

• Proactively manage outstanding customer debt and contact customers regarding overdue payments.
• Investigate and resolve customer invoice and account queries.
• Raise and process customer invoices, credit notes, and related documentation.
• Process customer credit applications, ensuring internal procedures and documentation requirements are completed.
• Complete Accounts Receivable administration and reporting as required.
• Monitor customer credit limits and support risk management activities.
• Perform customer account and portal reconciliations.
• Support the implementation and improvement of Accounts Receivable processes and controls.
• Ensure month-end Accounts Receivable tasks are completed accurately and within agreed deadlines.
• Adhere to customer-specific billing and reporting requirements.
• Complete daily banking and payment verification activities.
• Provide wider support across the Finance team as required.

Skills & Experience

• Strong numerical and analytical skills.
• Understanding of basic accounting principles.
• Confident telephone manner with the ability to handle challenging conversations professionally.
• Strong communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Ability to manage workload effectively and meet deadlines.
• Accountable, organised, and proactive approach to work.
• Comfortable working both independently and as part of a team.

Qualifications

• Previous experience within Accounts Receivable, Credit Control, or a similar finance role.

Performance Measures

• Achievement of weekly and monthly collection targets.
• Timely completion of daily and month-end tasks.
• Accurate processing of transactions and customer records.
• Effective resolution of customer queries and outstanding debts.