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New Appointments Group Ltd; Tees Valley; On-site; GBP 23,000 - 28,000; Full time

Job summary

New Appointments Group is seeking an Accounts Receivable Assistant on a 6-month temporary assignment to support a busy team with a portfolio of ledgers and customer communications.

Ideal candidates have 1-2 years' experience in Accounts Receivable or similar roles, with strong Excel skills and confident telephone/email communication. There is potential for extension or permanent opportunities depending on performance and business needs.

Qualifications

• 1-2 years' experience in a similar Accounts Receivable, Credit Control or finance-based role.
• Confident communicating by telephone and email.
• Good knowledge of Microsoft Office, particularly intermediate Excel.
• Strong written and verbal communication skills.
• Excellent organisational and prioritisation skills.
• A good eye for detail and the ability to manage a busy workload.
• GCSEs including Maths and English, or NVQ Level 3 in Business Administration.
• French language skills would be a big advantage but are not essential.

Responsibilities

• Managing a high volume of internal and external customer queries by telephone and email.
• Following standard customer collection processes and strategies.
• Supporting the management of ledgers.
• Preparing reports and providing updates on customer account progress and status.
• Working closely with Sales, Marketing and other internal teams to resolve Accounts Receivable queries and issues.
• Building and maintaining positive, professional relationships with customers.
• Identifying potential issues and working cross-functionally to find suitable solutions
• Completing general administration and finance-related tasks
• Supporting continuous improvement projects within the Accounts Receivable function
• Working collaboratively as part of a wider team and providing additional support where required.

Skills

Accounts Receivable

Credit Control

Finance Administration

Education

GCSEs including Maths and English

NVQ Level 3 in Business Administration

Tools

Microsoft Excel

Job description

6-month temporary assignment, with potential for extension or permanent opportunity

We are currently recruiting for an Accounts Receivable Assistant to join a busy team, supporting the Accounts Receivable function on an initial 6-month assignment.

This is a great opportunity for someone with 1-2 years' experience in Accounts Receivable, Credit Control, Finance Administration or a similar customer-focused role, who enjoys working with people and is confident communicating by telephone and email.

The Role

As an Accounts Receivable Assistant, you will work as part of a busy, multi-skilled team, supporting a portfolio of ledgers and communicating with both internal and external customers.

Your responsibilities will include:

• Managing a high volume of internal and external customer queries by telephone and email.
• Following standard customer collection processes and strategies.
• Supporting the management of ledgers.
• Preparing reports and providing updates on customer account progress and status.
• Working closely with Sales, Marketing and other internal teams to resolve Accounts Receivable queries and issues.
• Building and maintaining positive, professional relationships with customers.
• Identifying potential issues and working cross-functionally to find suitable solutions
• Completing general administration and finance-related tasks
• Supporting continuous improvement projects within the Accounts Receivable function
• Working collaboratively as part of a wider team and providing additional support where required.

We are looking for someone who is organised, detail-focused and confident communicating with customers. You will ideally have previous experience in a similar Accounts Receivable, Credit Control or finance-based position.

You'll need:

• 1-2 years' experience in a similar role.
• Previous experience working in a customer-focused role using telephone and email
• Good knowledge of Microsoft Office, particularly intermediate Excel.
• Strong written and verbal communication skills
• Excellent organisational and prioritisation skills
• A good eye for detail and the ability to manage a busy workload.
• A friendly, open and professional approach.
• GCSEs including Maths and English, or equivalent / NVQ Level 3 in Business Administration.
• French language skills would be a big advantage but are not essential.

For candidates with the right skillset, there may be an opportunity to move into a permanent position

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.