Accounts Payable Specialist (FTC)

Life Services Group; Birmingham; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Time to recharge 25 days leave

Annual bonus £300–£500

4% pension

Life assurance 2x salary

Employee discounts MyStaffShop

24/7 Employee Assistance Programme

Training & development

Free on-site parking

Job summary

Life Services Group is seeking an Accounts Payable Specialist in Sutton Coldfield. The role sits hybrid with a 3-month fixed-term contract and a £28,000 annual salary. You will handle high volumes of supplier invoices, code them accurately, manage approvals, and support month-end processes within a busy finance team.

You’ll work with SAP/Oracle/NetSuite and Excel, handle VAT, and participate in the Coupa rollout to optimise P2P processes. AAT-qualified or equivalent is preferred.

Qualifications

• Experience in accounts payable and processing invoices within tight deadlines.
• Familiar with SAP, Oracle or NetSuite and Excel; VAT handling on invoices.
• AAT or accounting qualification in progress or equivalent experience.
• Exposure to high-volume / shared services and process improvements welcome.

Responsibilities

• Own busy purchase-to-pay workflows, code invoices and route for approvals.
• Manage AP inbox, resolve supplier inquiries and payment disputes.
• Run payments across BACS, CHAPS and international wires; reconcile statements.
• Support month-end accruals, reconciliations and reporting; assist Coupa rollout.

Skills

Accounts payable

SAP

Oracle

NetSuite

Excel

VAT on invoices

BACS/CHAPS payments

Education

AAT qualification

Tools

Coupa

Job description

Location:Sutton Coldfield, Birmingham (Hybrid flexible working)

Job Type:Full-Time, Fixed-Term Contract (3-months)

Salary: £28,000 per annum

Every funeral we arrange relies on hundreds of things going right behind the scenes. Flowers arrive. Venues are booked. Suppliers are paid on time, so they can keep showing up for the families who need them. That last part is where you come in.

At Dignity, we look after people at one of the hardest moments of their lives: when someone they love has died. We don’t shy away from that, and we’re proud of the care our teams give every day. But that care only works when the business behind it runs smoothly. Our finance team is a big part of making that happen, and we’re looking for an Accounts Payable Specialist to join it.

What you’ll be doing

You’ll own a busy slice of our purchase-to-pay cycle, processing high volumes of supplier invoices accurately, coding them correctly and making sure they’ve gone through the right approvals. You’ll keep our AP inbox under control and get queries to the right place quickly, whether that’s an invoice dispute, a missing PO or a payment that doesn’t quite add up.

You’ll prepare and support payment runs across BACS, CHAPS and international wires, reconcile supplier statements, and track down debit balances until they’re understood and cleared. Come month end, you’ll help with accruals, reconciliations and reporting so the wider finance team has numbers it can trust.

And this isn’t a “keep the lights on” job. We’re in the middle of a real finance transformation, including our rollout and optimisation of Coupa. You’ll help embed it across the business, test new processes, spot manual work that shouldn’t be manual any more, and shape how we do things going forward. If you’ve ever looked at a process and thought “there’s a better way,” we want to hear it.

What you’ll bring

You’ll have experience in accounts payable or a similar finance role, including processing invoices, handling supplier queries and working within financial controls and tight deadlines. You’re comfortable on ERP or finance systems like SAP, Oracle or NetSuite, handy with Excel, and you know your way around VAT on invoices and expenses.

It’s a bonus if you’ve used Coupa or another P2P platform, worked in a high-volume or shared services environment, or been part of a process improvement project. You’ll be AAT qualified, studying towards an accounting qualification, or qualified by experience. We care about what you can do, not just the letters after your name.

You’ll fit right in if you...

take real pride in getting things right, stay calm when the volume ramps up, and like solving problems rather than passing them on. You’ll be confident working with people across finance, procurement and the wider business, and you’ll enjoy being part of change rather than just watching it happen.

What you can expect from us

We believe in rewarding our colleagues with a strong, supportive benefits package that helps you feel secure, valued and able to grow.

• Time to recharge – Up to 25 days’ annual leave (increasing with service) plus bank holidays, giving you the time you need to rest and reset.
• A little extra reward – Opportunity to earn a yearly bonus of up to £300–£500 in recognition of your contribution.
• Planning for your future – 4% matched pension to help you build long-term financial security.
• Peace of mind – Life assurance cover at 2x your salary to support your loved ones.
• Everyday savings and perks – Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts.
• Support when you need it – Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Learn and grow with us – Ongoing training and development, including internal learning pathways and apprenticeship opportunities.
• Making work easier – Free on-site parking available at most of our locations.

Why Life Services Group

Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place.

Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector.

Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human.

We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end-of-life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more families than any one brand could alone.

Wherever you work in Life Services Group, in one of our local teams, specialist brands or group functions, you’ll be part of work with meaningful purpose. You will help families through some of life’s hardest and most important moments.

Across all our brands, we want colleagues to grow with us through better training, stronger support, modern tools and clearer opportunities to build skills and confidence. You’ll be part of teams who care deeply about what they do, look out for each other and take pride in doing work that matters.

You will also help shape the future of end-of-life care. That means making support simpler, more connected and more human for families, while each brand keeps the identity, expertise and community connection people already know and trust.

If you want a career with meaningful purpose, room to grow with us and the chance to shape the future, find your Life’s work.

FCA Statement

Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.