Accounts Payable Assistant

TSP; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

TSP is seeking an Accounts Payable Manager to lead the financial processes within their rapidly growing Property Finance department. In this role, you'll ensure precise handling of TSP's accounts payable function, contribute to financial reporting, and help maintain strong supplier relations. The company prides itself on a dynamic, values-driven workplace where attention to detail and empowerment are key. This position offers excellent opportunities for professional development and meaningful impact within an innovative environment.

Benefits

Performance-related bonus

Private healthcare

Two paid charity days each year

25 days annual leave, not including public holidays

£75 birthday bonus

Professional Development opportunities

Collaborative environment where your voice matters

Qualifications

• 5+ years accounts payable experience preferred.
• Demonstrable expertise in high-volume invoice processing.
• Team leadership capabilities.

Responsibilities

• Oversee accounts payable operations for the property portfolio.
• Process and approve invoices ensuring accuracy and compliance.
• Manage supplier relationships and resolve invoice queries.

Skills

Analytical mindset

Professional communication

Problem-solving

Education

AAT qualification (completed or in progress)

Tools

QUBE Global Software

Job description

• Purposeful Work: TSP is not just about property management; it's about crafting unique experiences and redefining what it means to be a boutique firm in a corporate-dominated industry.
• Mission-Driven: The company's mission is to keep buildings fuller for longer by delivering exceptional service, hospitality, and value to both tenants and landlords.
• Empowerment: Every team member is seen as a community builder, problem solver, and brand ambassador, empowered to make a real impact with every interaction[1].

IS A CAREER AT TSP FOR YOU?

What TSP Offers

• Purposeful Work: TSP is not just about property management; it's about crafting unique experiences and redefining what it means to be a boutique firm in a corporate-dominated industry.
• Mission-Driven: The company's mission is to keep buildings fuller for longer by delivering exceptional service, hospitality, and value to both tenants and landlords.
• Empowerment: Every team member is seen as a community builder, problem solver, and brand ambassador, empowered to make a real impact with every interaction[1].

Core Values

• Professionalism and Generosity: TSP values professionalism, generosity, hospitality, presence, and attention to detail.
• Customer Focus: There is a strong emphasis on building trust and loyalty through every interaction, listening deeply, and maintaining a solutions-first mindset.
• Continuous Improvement: TSP encourages sweating the small stuff and always acting with empathy and accountability.

Employee Experience

• Top Employer: TSP is ranked in the top 1% of real estate employers internationally, recognised for its unique and supportive culture.
• Growth and Development: The company provides continuous training, mentorship, and clear pathways for career progression, with opportunities to contribute ideas and shape the future of the business.
• Reward and Recognition: Employees are celebrated for initiative and supported with structured development and regular feedback.

Work Environment

• Dynamic Headquarters: The West End office is described as energetic, filled with thinkers, problem solvers, and innovators who view every challenge as an opportunity to do things better.
• Attention to Detail: Excellence at TSP comes from caring about the details, as every process and payment matters when managing millions of pounds worth of assets.

Is TSP Right for You?

A career at TSP could be a good fit if you:

• Thrive in a values-driven, people-focused environment.
• Enjoy being empowered and making a tangible impact.
• Value continuous learning, feedback, and clear career growth.
• Are detail-oriented and believe excellence comes from caring about the small things.
• Like working with innovative, like-minded colleagues in a dynamic setting.

If these qualities resonate with you, TSP may be an excellent place to build your career.

YOUR ROLE

This is a pivotal position within our Property Finance department, where you'll take ownership of TSP's accounts payable function while leading a small but essential team. Working in our Tottenham Court Road office (3:2) flexibility, you'll be the guardian of our financial processes - ensuring every pound flows through our systems with precision and purpose.

You'll be joining a company that's growing rapidly, with nearly 30% business growth in recent years and an expanding portfolio that includes some of London's most innovative workspace projects. This isn't just about processing invoices; you're helping to fuel the financial engine of a company that's reshaping how commercial property works.

SKILLS & EXPERIENCE

We're seeking someone with:

• Proven accounts payable experience with demonstrable expertise in high-volume invoice processing. 5+ years experience would be preferred.
• Team leadership capabilities - you'll be managing one direct report and building processes that scale with our growth
• AAT qualification (completed or in progress) preferred, though exceptional candidates without formal qualifications will be considered
• Strong system proficiency, ideally including QUBE Global Software experience or similar property management systems
• Analytical mindset with exceptional attention to detail - essential when managing complex property transactions
• Professional communication skills for liaising with contractors, tenants, and internal stakeholders
• Problem-solving attitude that aligns with our innovative culture

PERKS

• Performance-related bonus
• Private healthcare
• Two paid charity days each year
• 25 days annual leave, not including public holidays and Christmas closure
• £75 birthday bonus
• Professional Development, learning and mentoring opportunities
• Excellent opportunity to develop within an award-winning, innovative company

• BCorp Workplace where purpose meets profit, creating meaningful work

• Contributory pension
• Collaborative environment where your voice matters.

YOUR KEY RESPONSIBILITIES

Financial Process Management:

• Oversee end-to-end accounts payable operations for our diverse property portfolio
• Process and approve invoices related to property management, ensuring accuracy and compliance
• Manage supplier relationships and resolve complex invoice queries with contractors and service providers

Team Leadership:

• Supervise and develop one direct report, fostering their professional growth
• Implement process improvements that enhance efficiency and accuracy
• Ensure knowledge sharing and backup coverage across the team
• Contribute to department-wide initiatives and financial reporting

Other Core Duties

• Compliance Management: Ensure all payments comply with regulatory requirements and internal policies
• Vendor Management: Maintain accurate supplier databases and manage onboarding of new contractors
• Reporting: Prepare regular accounts payable reports and KPI tracking for senior management and quarterly client statements.
• Process Documentation: Create and maintain procedure manuals to support business continuity
• Cross-functional Collaboration: Work closely with Property Management and Investment teams on portfolio-specific requirements
• Sustainability Reporting: Contribute to ESG reporting requirements aligned with our B Corp commitments.
• Performing monthly bank reconciliations
• Arrears management & reconciliation
• Insurance Recharges
• Daily reporting on accounts metrics
• Monitoring and forecasting cashflow

FLEXIBILITY

We're a small and agile team and therefore some flexibility is expected. You may be required to perform tasks not referred to in your job description.

SUSTAINABILITY

Please minimise environmental impact wherever possible when performing your role and actively contribute to the delivery of the TSP Environmental Policy.

TRAINING NEEDS & TARGETS

• Evidence 20 hours of relevant CPD activity each calendar year
• Complete all mandatory TSP in house training courses
• Attend regular online TSP Townhalls

THE TSP WAY - VALUES & EXPECTED BEHAVIOURS

At TSP our reputation and success are built on living our values in evert interaction and decision. We don't just talk about our values, we operationalise them, making them the foundation of how we serve clients, support colleagues and keep buildings fuller for longer.

EASE

Remove friction for tenants and colleagues, making every process as simple and seamless as possible.

GENEROSITY

Go above and beyond. Offer help, share knowledge, and look for ways to delight, not just satisfy.

HOSPITALITY

Make everyone feel welcome, remembered and respected. Greet by name, listen actively, and create a positive first impression every time.

PRESENCE

Be attentive, available, and proactive. Notice what's needed and act before being asked.

PURPOSE

Understand how your actions contribute to our mission and always act with the bigger picture in mind.

SWEATING THE SMALL STUFF

Pay attention to details, from tidy spaces to accurate records, knowing that the little things build trust and loyalty.

EXPECTED BEHAVIOURS

• Always demonstrate professionalism and courtesy with clients, tenants and each other.
• Support you team through open communication and sharing information.
• Be reliable, consistent and well-presented.
• Take initiative. Suggest improvements and act on opportunities to add value.
• Always record actions and outcomes promptly and accurately.
• Respond quickly and take ownership of problems, following through until resolution.
• Communicate clearly, using plain language and a positive reassuring tone.
• Set and maintain boundaries respectfully in challenging situations.
• Uphold process discipline. Follow established procedures but suggest improvements through the right channels.
• Treat every touchpoint as a brand experience, knowing your actions shape TSP's reputation.

IMPORTANT

In addition to encouraging a workplace free of unlawful discrimination, we expect our colleagues to treat one another with kindness and respect in every interaction and communicate in a way that respects every other human around them.

LIVING THE TSP WAY

• Start each day and meeting with a focus on our values, share wins and lessons learned.
• Recognise and celebrate colleagues who embody our values.
• Seek and act on feedback to continuously improve.
• Remember that every challenge is an opportunity to build trust, solve problems and strengthen our community.
• By consistently demonstrating these behaviours, you directly contribute to our mission of delivering exceptional service, fostering loyalty, and keeping our buildings fuller for longer.
• At TSP we don't expect perfection, but we do demand commitment to our values, every day, in every action

WHY THIS ROLE MATTERS?

• In a company managing assets worth over £2bn, the accounts payable function is mission-critical. You'll be ensuring that every contractor, supplier, and service provider is paid accurately and on time, directly supporting our ability to deliver exceptional experiences for our tenants and clients.

READY TO JOIN US?

• If you're ready to bring your accounts payable expertise to a company that's genuinely different, where innovation meets integrity, and growth comes with purpose, we'd love to hear from you.
• TSP is committed to equality of opportunity and encourages applications from all sections of the community. We're building a diverse workforce because we know it makes us stronger, more creative, and better at solving the complex challenges our clients face.
• Apply today and discover what it means to be part of The TSP Way.

THANK YOU FOR APPLYING - WE CAN'T WAIT TO MEET YOU