Accounts & Care Home Administrator

Silverburn Care Home; Glasgow; On-site; GBP 23,000 - 32,000; Full time

Job summary

Silverburn Care Home is seeking an experienced Accounts & Care Home Administrator to manage day-to-day accounts administration and support back-office functions. The role focuses on invoicing, credit control, payroll administration, resident funds and KPI reporting, working closely with the Group Finance Team and care home management to ensure accuracy and timeliness.

Candidates should be proactive, highly organised and able to take ownership of tasks, with strong numeracy and proficiency in

Qualifications

• Experience in accounts, finance administration or bookkeeping.
• Invoicing, credit control and processing supplier invoices.
• Good numeracy, attention to detail.
• Proficiency with Excel and finance/accounting systems.
• Organised with ability to meet recurring deadlines.
• Ability to work independently and take ownership.
• Payroll administration and KPI reporting experience advantageous.

Responsibilities

• Prepare and issue customer and resident invoices.
• Process supplier invoices, expenses and supporting documentation.
• Carry out credit control and follow up overdue accounts.
• Maintain accurate customer, supplier and financial records.
• Manage residents' personal monies and petty cash.
• Assist the Group Finance Team with month-end information and reconciliations.
• Ensure appropriate financial records and supporting documentation are maintained.
• Maintain resident information required for billing and administration.
• Provide general administrative support and reception cover as needed.

Skills

Accounts experience

Payroll administration

Invoicing

Credit control

KPI reporting

Excel

Tools

Excel

Accounting software

Job description

Every Moment Matters - Join Our Team Now

Silverburn Care Home is looking for an experienced Accounts & Care Home Administrator to manage the home's day-to-day accounts administration and support the smooth running of the home's back-office functions.

This is primarily an accounts role, covering invoicing, credit control, supplier invoices, payroll administration, resident funds and KPI reporting, alongside general care-home administration.

The successful candidate will work closely with the Group Finance Team and Care Home management and will be expected to take ownership of their responsibilities and ensure key tasks are completed accurately and on time.

Key Responsibilities

Accounts & Finance

• Prepare and issue customer and resident invoices accurately and on time.
• Process supplier invoices, expenses and supporting documentation.
• Carry out credit control, following up overdue accounts and resolving invoice queries.
• Maintain accurate customer, supplier and financial records.
• Manage and reconcile residents' personal monies and petty cash.
• Assist the Group Finance Team with month-end information and reconciliations.
• Ensure appropriate financial records and supporting documentation are maintained.

Payroll & Staff Administration

• Collate and check payroll information, including timesheets, overtime, holidays and absence.
• Ensure payroll information is complete and submitted within agreed deadlines.
• Assist with routine payroll queries.
• Maintain relevant employee and administrative records.

KPI & Management Information

• Prepare and maintain weekly and monthly KPI reports.
• Update spreadsheets and management information.
• Monitor agreed financial and operational measures and highlight issues or unusual movements.
• Provide information and analysis to the Group Finance Team and management when required.

Care Home & General Administration

• Maintain resident information required for billing and administration.
• Ensure admissions, discharges and changes in resident information are communicated promptly.
• Maintain accurate and organised records for audit and regulatory purposes.
• Provide general administrative support to the home when required.
• Provide occasional reception and telephone cover alongside the home's part-time receptionist.

About You

We are looking for someone with:

• Previous accounts, finance administration or bookkeeping experience.
• Experience of invoicing, credit control and processing supplier invoices.
• Good numeracy and strong attention to detail.
• Confidence working with Excel and finance/accounting systems.
• Good organisational skills and the ability to manage recurring deadlines.
• A confident and professional approach to chasing outstanding accounts.
• The ability to work independently and take ownership of tasks.

Experience of payroll administration and KPI reporting would be advantageous.

Previous experience within a care home, healthcare or similar environment would be beneficial but is not essential.

The Role

This would suit an experienced Accounts Assistant, Finance Administrator or Care Home Administrator with strong finance experience who wants a varied role with responsibility for the day-to-day accounts administration of a care home.

We are looking for someone who is accurate, organised, proactive and comfortable taking ownership of invoicing, credit control, payroll information and financial administration.