Accounts Assistant

ROYAL COLLEGE OF ART; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Royal College of Art seeks motivated Accounts Assistants for its Financial Transactions Team. This role involves managing accounts receivable and payable processes, ensuring accuracy and timeliness, while providing excellent customer service. Join a world-leading institution and contribute to its financial operations in a collaborative environment.

Qualifications

• Experience with finance systems such as Agresso and Thesis.
• Solid understanding of accounts receivable/payable processes.
• Strong communication and organisational skills.

Responsibilities

• Manage student, sponsor, and customer accounts.
• Process invoices, credit notes, and maintain supplier records.
• Deliver excellent customer service, responding promptly to finance queries.

Skills

Communication

Organisational skills

Customer Service

Tools

Agresso

Thesis

Job description

We are seeking motivated and detail-oriented Accounts Assistants to join our Financial Transactions Team at the Royal College of Art. Reporting to the Accounts Receivable or Accounts Payable Supervisor, you will play a key role in supporting the day-to-day financial operations of the College.

Your primary responsibility will be to deliver a high-quality Accounts Receivable and Accounts Payable service, ensuring accurate and timely processing of transactions in line with College policies. This is an excellent opportunity for someone with a proactive mindset and a passion for delivering exceptional customer service.

Key Responsibilities

Accounts Receivable

• Raise and issue tuition fee and customer invoices using Agresso and Thesis
• Manage student, sponsor, and customer accounts, including payments, credit notes, and refunds
• Perform credit control and issue payment reminders
• Set up and manage student payment plans and process cash receipts
• Reconcile control accounts and organise cheque banking
• Administer corporate credit cards, post journals, and reconcile accounts monthly
• Provide direct support to students and stakeholders via appointments and queries

Accounts Payable

• Process invoices, credit notes, and ensure accurate coding
• Maintain and update supplier records and bank details
• Resolve invoice and supplier setup issues
• Run payment processes and reconcile supplier accounts
• Manage queries and assist with monthly journals

General Duties

• Deliver excellent customer service, responding promptly to finance queries
• Prepare journals, raise requisitions, and assist with reconciliations
• Support internal users with Agresso/Thesis and deliver training sessions
• Contribute to year-end and audit preparations
• Maintain up-to-date finance content on the College intranet
• Collaborate across departments to improve finance processes

What We're Looking For

You'll be an organised, adaptable team player with strong communication skills and a willingness to take ownership of your work. Experience working with finance systems such as Agresso and Thesis, and a solid understanding of accounts receivable/payable processes will be advantageous.

Why Join Us?

The Royal College of Art is the world's number one art and design university. We offer a collaborative, creative working environment and the chance to support the financial functions of a world-leading institution.

Please see Information Pack for further details.

We kindly request that recruitment agencies do not contact us regarding this role. We handle all recruitment in-house and do not accept unsolicited CVs or agency terms.