Client Accounts Assistant

Leaders Romans Group; London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading property company seeks a Client Accounts Assistant to join their expanding team. This entry-level position involves customer service and financial management tasks, requiring strong problem-solving abilities and a proactive attitude. Ideal for candidates looking to grow their careers in a supportive environment with comprehensive training and development opportunities.

Benefits

Career growth opportunities

Market-leading training and development

Supportive team environment

Generous holiday allowance

Pension scheme

Awards and recognition programs

Qualifications

• Experience in customer service or client relations is essential.
• Problem-solving abilities and a keen attention to detail are required.
• Experience with Excel is mandatory.

Responsibilities

• Handle queries and provide excellent service to landlords and branches.
• Assist with bespoke reports for landlords and amend ledgers.
• Support complex accounting queries and integrate acquisition data.

Skills

Problem Solving

Customer Service

B2B Experience

Excellent Telephone Manner

Written Vocabulary

Excel

Job description

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About Us

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Title: Client Accounts Assistant

Location: Becket House, Worthing

Brand: LRG

Salary: Competitive Salary Package

About Us

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Key Responsibilities

Job Summary and key responsibilities

• Dealing with queries and providing excellent service to Landlords and Branches over both phone and email
• Assisting with and providing bespoke reports for landlords
• Amending ledgers, charges and other transactions to facilitate the smooth movement of landlord monies.
• Working with the Acquisition team to enable a seamless transition/integration of Acquisition data and balances for multi-landlords.
• Acting as a support for more complex accounting queries from colleagues in Branches.
• Willing to learn and develop as part of a growing new team focusing on providing excellent service to landlords.
  
  

Essential

What are we looking for:

• Ability to problem solve
• Customer Service / B2B / Client Relations Experience
• Excellent telephone manner and written vocabulary
• Experience on Excel
  
  

Desirable

• Experience of Accounts
• A keen eye for detail
• Experience of Lettings industry
  
  

What We Can Offer You

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment
  
  

Benefits

• Competitive base salary and Commission structure
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year
  
  

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Accounting

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