Accounts and Credit Control Assistant

Workforce Recruitment and Training; Halesowen; Hybride; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

1 day from home

Résumé du poste

Workforce Recruitment and Training in Halesowen is seeking an Accounts Assistant with credit control responsibilities. The role includes owning banks and the sales ledger, posting payments in Sage, bank reconciliations, and producing customer statements.

Hours are 8.30am-5.30pm Mon-Thurs with 5pm finish on Fridays, plus some flexibility and 1 day from home. Strong attention to detail and good communication with third parties are essential.

Qualifications

• Experience in credit control or accounts assistant roles.
• Proficient in Sage accounting software.
• Strong attention to detail and good communication skills, especially with third parties.

Responsabilités

• Post bank payments and receipts in Sage using bank feeds and bank rules.
• Perform bank reconciliations and download bank statements as needed.
• Process sales invoices and credit notes in Sage (as needed by Customer Service).
• Produce and email customer statements and remittances in advance of direct debit runs.
• Process monthly direct debit collections.
• Chase debt via email/calls and escalate with CreditSafe as required; refer to debt collection if necessary.
• Credit check new customers and set up customer accounts in Sage.
• Obtain direct debit mandates and prepare for monthly direct debit cycle.
• Set up bank payments on an ad hoc basis.

Connaissances

Sage accounting

Bank reconciliations

Credit control

Sales ledger

Customer statements

Direct debit processing

Communication with third parties

Outils

Sage

Description du poste

Location: Halesowen - free parking on-site

Hours: 8.30am-5.30pm Mon-Thurs and 5pm finish on Fridays (some flexibility around the hours) and 1 day from home

The role:

• This position isn't completely Credit Control, but it goes beyond an Accounts Assistant role, but the right candidate needs both qualities. The candidate will have ownership of the banks and the sales ledger.
• Posting bank payments and receipts on Sage, using bank feeds and bank rules as fully as possible to speed up this process.
• Bank reconciliations, downloading bank statements from the bank portal as necessary to achieve this.
• Process sales invoices and credit notes on Sage, although this is minimal and only typically to correct a customer ledger. For information, sales invoices and credit notes are produced and sent via the Customer Service team, not finance.
• Produce and email customer statements.
• Produce and email customer remittances in advance of the direct debit collection.
• Process the direct debit collection once per month.
• Resolve any sales ledger issues with the customer, discussing with internal colleagues, as necessary.
• Chase debt via email and calls, escalating as necessary using CreditSafe to produce debt letters and ultimately refer to a debt collection agency when necessary.
• Credit check new customers and setup customer accounts on Sage.
• Obtain direct debit mandates from customers and forward to the bank to allow for inclusion on the monthly direct debit run.
• Setup bank payments on an ad hoc basis.

Key qualities we are looking for are attention to detail, an ability to solve problems and good communication skills, particularly with third parties.