Accounts and Credit Control Assistant

Workforce Staffing Ltd; West Midlands; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Free parking on-site

One day from home

Job summary

Workforce Staffing Ltd is hiring an Accounts & Credit Control Assistant in Halesowen, with on-site parking and some flexibility including one day from home. The role blends accounts support with credit-control tasks, owning the banks and the sales ledger, and involves regular invoicing, statements, and monthly direct debits.

You will work closely with the Customer Service team for invoices and credits and use Sage to streamline payments, reconciliations, and debt resolution.

Qualifications

• Experience in accounts payable/receivable and credit control.
• Proficient in Sage for posting payments/receipts.
• Experience with bank reconciliations and sales ledger.
• Ability to email statements and remittances.

Responsibilities

• Post bank payments and receipts in Sage using bank feeds and rules.
• Carry out bank reconciliations and download bank statements as needed.
• Process sales invoices and credit notes (as required by Finance).
• Produce and email customer statements and remittances.
• Manage direct debit collections monthly and chase overdue debts as needed.
• Set up new customer accounts and obtain direct debit mandates.

Skills

Banking & ledgers

Debt collection

Sage accounting

Credit control

Customer communication

Tools

Sage

CreditSafe

Bank feeds

Job description

Job Title: Accounts & Credit Control Assistant
Location: Halesowen - free parking on-site
Salary: c.£32,000
Hours: 8.30am-5.30pm Mon-Thurs and 5pm finish on Fridays (some flexibility around the hours) and 1 day from home
The role:

• This position isn't completely Credit Control, but it goes beyond an Accounts Assistant role, but the right candidate needs both qualities. The candidate will have ownership of the banks and the sales ledger.
• Posting bank payments and receipts on Sage, using bank feeds and bank rules as fully as possible to speed up this process.
• Bank reconciliations, downloading bank statements from the bank portal as necessary to achieve this.
• Process sales invoices and credit notes on Sage, although this is minimal and only typically to correct a customer ledger. For information, sales invoices and credit notes are produced and sent via the Customer Service team, not finance.
• Produce and email customer statements.
• Produce and email customer remittances in advance of the direct debit collection.
• Process the direct debit collection once per month.
• Resolve any sales ledger issues with the customer, discussing with internal colleagues, as necessary.
• Chase debt via email and calls, escalating as necessary using CreditSafe to produce debt letters and ultimately refer to a debt collection agency when necessary.
• Credit check new customers and setup customer accounts on Sage.
• Obtain direct debit mandates from customers and forward to the bank to allow for inclusion on the monthly direct debit run.
• Setup bank payments on an ad hoc basis.

Key qualities we are looking for are attention to detail, an ability to solve problems and good communication skills, particularly with third parties.