Accounts and Admin Assistant

Confidential; England; On-site; GBP 32,000 - 36,000; Full time

Job summary

Confidential in England is seeking a diligent Accounts Administrator to manage all receivable and payable tasks, including credit control. The role focuses on maintaining accurate processes, creating procedures, and ensuring timely completion to support a professional finance function.

Key duties include handling inbound calls, managing emails, creating purchase orders, reviewing customer contracts, reconciling bank accounts in Xero, and supporting the Admin team as required.

Qualifications

• Experience with accounts receivable and accounts payable.
• Familiar with credit control processes.
• Proficient with email and document management.

Responsibilities

• Answering incoming telephone calls promptly.
• Monitor, manage and respond to all inbox e-mails.
• Escalate as required and manage through to resolution.
• Creating and checking purchase orders.
• Reviewing and updating customer contracts.
• Reconciliation of Bank Accounts in Xero and processing bank payments.
• Accounts Receivable and Payable tasks.
• Other tasks in the Admin department as required.

Skills

Email management

Phone etiquette & communication

Attention to detail

Tools

Xero Online

Microsoft Office Suite

Adobe Acrobat

Vantage Online

BACS autopay system

Job description

Job role summary

The primary focus for this position is managing all accounts receivable and payable tasks to include credit control. Ensuring processes are completed and procedures created, approved, followed and adhered to in a professional, accurate and timely manner as required.

Duties, Tasks and Responsibilities

• Answering incoming telephone calls promptly
• Monitor, manage and respond to all inbox e-mails
• Escalate as required and manage through to resolution
• Creating and checking purchase orders
• Reviewing and updating customer contracts
• Reconciliation of Bank Accounts in Xero and processing bank payments
• Accounts Receivable and Payable tasks
• Other tasks in the Admin department as required

It is important all duties of the job holder are performed in a professional and responsible manner. That you are polite and considerate in your communications with customers, suppliers and colleagues. To promptly escalation of any shortfall or issues that may adversely impact customer satisfaction with your line manager at the earliest opportunity.

Principal Knowledge Requirements

• Xero Online
• Email Management
• Microsoft Office Suite
• Adobe Acrobat
• Telephone and communication systems

The following may also be used in the role but not a requirement as training will be given

• Vantage Online
• BACS autopay system