Accounts Administrator

Randstad Delivery; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Property Management company in Croydon is seeking a motivated Client Accounts Administrator. Responsibilities include processing payments, handling client queries, and ensuring numerical accuracy. The role provides excellent career advancement opportunities for candidates with strong customer service skills and attention to detail.

Qualifications

• Accounts related experience beneficial.
• High level of attention to detail and numerical accuracy required.
• Good customer services skills and professional.

Responsibilities

• Process inbound funds and payments.
• Respond to client and finance queries via phone and email.
• Investigate discrepancies.

Skills

Attention to detail

Customer service skills

Interpersonal skills

Numerical accuracy

Job description

Accounts Administrator

Client Accounts Administrator - Croydon - Excellent benefits and Progression

Are you looking for permanent work in the Croydon area with a leading company?

Do you possess excellent customer service skills and a keen eye for numbers and detail?

Are you looking for an employer of choice who can progress your career?

Our leading Property Management company based in Croydon is seeking a professional and motivated Client Accounts Administrator to work from there Croydon office. Working as part of an established and successful team, you will play a key role in processing inbound funds and providing clients and 3rd parties with excellent customer service and query resolution.

Duties Include:

• Processing payments
• Manual bank transfers
• Posting of Direct Payments and transfers
• Processing DD & STO mandates
• Answering telephone queries
• Responding to written correspondence and emails
• Dealing with email queries & finance queries in-box
• Providing excellent customer service
• Raising demands/Refunds
• Credit allocations
• Investigating queries and discrepancies
• Checking Direct Debit debt reports
• Sort out direct payment remittance/emails folder

Experience needed:

• Accounts related experience would be beneficial
• A high level of attention to detail and numerical accuracy required
• Well-developed interpersonal and oral communications skills
• Good customer services skills and professional
• Keen to learn and progress

For further details, please apply today

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.