Account Support Executive

TN United Kingdom; Alderley Edge; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a motivated Account Support Executive to join their dynamic sales team. This role offers hybrid working hours and focuses on managing existing customer relationships while promoting software solutions and consultancy services. You will engage with clients through webinars, phone calls, and emails, ensuring a seamless customer experience without the pressure of cold calling. With a clear path for career progression, this position not only emphasizes personal growth but also contributes to the broader mission of supporting public services. Join a team dedicated to making a difference and enhancing community support.

Benefits

Pension Scheme

Private Medical Cover

Paid Holidays

Life Assurance

Flexible Benefits

Access to LinkedIn Learning

Qualifications

• Previous target-driven sales experience is essential.
• Strong organizational and interpersonal skills required.

Responsibilities

• Develop relationships within the customer base.
• Identify and close opportunities for NEC software.
• Maintain accurate CRM records and manage opportunities.

Skills

Sales Experience

Organizational Skills

Interpersonal Skills

Communication Skills

CRM Experience

Microsoft 365

Tools

Microsoft 365

CRM Software

SharePoint

Job description

Social network you want to login/join with:

col-narrow-left

Client:

NECSWS

Location:

Job Category:

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

87413c3aac1c

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

col-wide

Job Description:

This role offers hybrid working hours.

JOB PURPOSE:

The Account Support Executive will work within a busy internal sales team, managing a portfolio of existing customers. The products and services include software modules, consultancy, and support. The role is office-based and involves upselling and promoting products via webinars, phone calls, and emails, focusing on existing customers without cold calling. There is potential for career progression.

RESPONSIBILITIES AND DUTIES:

• Develop relationships within the customer base.
• Identify and close opportunities for NEC software and solutions.
• Meet annual team targets.
• Maintain accurate CRM records.
• Manage opportunities from order to delivery.
• Follow corporate policies and procedures.
• Participate in meetings.
• Maintain a healthy sales pipeline.
• Contribute ideas to enhance sales performance.

QUALIFICATIONS:

• Previous target-driven sales experience.
• Organizational skills.
• Experience with Microsoft 365.
• Interpersonal and communication skills, including via phone, Teams, and in person.
• CRM/SharePoint experience is advantageous.

ADDITIONAL INFORMATION:

NEC offers excellent benefits, including a pension scheme, private medical cover, paid holidays, life assurance, a pension plan, flexible benefits, and access to LinkedIn Learning.

OTHER INFORMATION:

• Candidates must demonstrate the right to work and travel in the UK.
• Offers are subject to vetting and checks, including possible DBS checks.

Equal Opportunities: NEC Software Solutions is committed to diversity and inclusion. Adjustments can be made for accessibility needs.

Who We Are:

Part of NEC Corporation, our software supports public services worldwide, from dispatching ambulances to testing newborn hearing. Join us to make a difference and support our mission to help communities.