ACCOUNT / SERVICE MANAGER

Braywhite & Co. Ltd; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A well-established company in the HVAC sector is seeking an Account Manager to lead customer contracts and maintain strong relationships. The ideal candidate will have extensive experience in air conditioning and refrigeration, along with excellent communication skills. This role offers a competitive salary and a great work-life balance.

Benefits

Great work-life balance

Qualifications

• In-depth knowledge and experience with Air Conditioning, Refrigeration, Chillers, HVAC systems.

Responsibilities

• Lead point of contact for all contract matters.
• Build and maintain strong customer relationships.
• Develop new business with existing clients.

Skills

Customer-facing Skills

Communication Skills

Education

Relevant qualifications in HVAC core trades

Job description

Account Manager / Service Manager (Air Conditioning, Refrigeration, HVAC)

Braywhite and Co Ltd: We are a well-established Air Conditioning, Refrigeration, and Commercial Gas Heating company with over 53 years of trading, working with high-profile customers.

Due to continued success and growth, Braywhite & Co is looking for a talented individual with relevant experience to join our dynamic team, working with high-profile and blue-chip companies.

Requirements

• In-depth knowledge and experience working with Air Conditioning, Refrigeration, Chillers, HVAC systems.
• Relevant qualifications in HVAC core trades.
• Experience in providing quotations for service and maintenance.
• Excellent customer-facing and communication skills.

The Successful Candidate's Role and Duties

• Operate as the lead point of contact for all matters related to the contracts.
• Build and maintain strong, long-lasting customer relationships, overseeing customer requirements.
• Develop trusted advisor relationships with clients.
• Clearly communicate the progress of monthly/quarterly maintenance and service activities.
• Develop new business with existing clients and identify areas for improvement to meet targets.
• Collaborate with the sales team to identify and grow opportunities.
• Supervise engineers and subcontractors.

Excellent salary package available for the right candidate. Braywhite offers a great work-life balance.