Account Operations Coordinator — Training & Growth

HSL Compliance Limited; Cannock; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Training & career development

Industry qualifications

25 days annual leave

Company pension

Sick pay

Free eye test

Kinhub wellbeing

Retailer discounts

Job summary

HSL Compliance Limited is seeking an Account Coordinator in Cannock to join our growing team. The role involves maintaining contract files, supporting invoicing via Sage, and delivering excellent admin support.

You’ll work with engineers, clients and internal teams, handling enquiries, updating records, and contributing to health, safety and environmental compliance efforts. Full training provided and career development opportunities.

Qualifications

• No industry experience required; full training and ongoing support.
• Good communication and strong organisational skills.
• Willingness to learn and develop new skills.

Responsibilities

• Create, maintain, and update contract files and registers, ensuring accuracy and completeness.
• Generate contract correspondence, manage service programmes, and support invoicing through Sage.
• Update work-in-progress records and completed works in line with reporting deadlines.
• Provide programme updates and operational support to the Account Manager.
• Act as a point of contact between engineers, clients, and internal departments.
• Handle customer and engineer enquiries, raising additional work requests as required.
• Log and manage customer, site, and supplier enquiries or complaints through to resolution.
• Provide general administrative support to managers and maintain quality management systems.
• Promote a safe, efficient, and environmentally responsible office environment.

Skills

Passion for people

Exceptional organisational skills

Independent worker

Communication skills

Willingness to learn

Proactive problem solving

Tech-savvy mindset

Tools

Sage

Job description

HSL Compliance Limited is seeking an Account Coordinator in Cannock to join our growing team. The role involves maintaining contract files, supporting invoicing via Sage, and delivering excellent admin support.

You’ll work with engineers, clients and internal teams, handling enquiries, updating records, and contributing to health, safety and environmental compliance efforts. Full training provided and career development opportunities.