Account Manager, Utilities / EPCs

Hitachi, Ltd.; Birmingham; On-site; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salaries

Flexible working hours

Professional development opportunities

Job summary

Hitachi Energy is seeking a Strategic Account Manager to focus on our largest utilities and EPC customers. You will build lasting relationships, uncover customer needs, and translate them into value-led solutions, supporting the energy transition.

You will lead account strategies, manage executive relationships, and drive opportunities with a strong track record in senior sales and strategic account management within energy sectors.

Qualifications

• Proven senior sales experience in utilities, EPC, or related sectors.
• Demonstrable ability to manage strategic customer relationships.
• Strong communication and influencing skills, including board-level discussions.

Responsibilities

• Identify key business drivers for Hitachi Energy's customers and opportunities.
• Lead development of account sales strategies and long-term plans.
• Create and execute account plans with executive relationship strategies.
• Own the strategic account and build long-term partnerships with stakeholders.
• Develop knowledge of customer strategies, trends, and decision-makers.
• Represent Hitachi Energy at industry events and client forums.
• Build a clear pipeline and forecast management.
• Contribute to negotiations of major contracts to achieve growth.

Skills

Senior sales experience

Strategic account management

Relationship building

Negotiation skills

Communication skills

Job description

At Hitachi Energy we are looking to grow our sales team and have an opportunity for a Strategic Account Manager, focusing on our largest utilities / EPC customers. Whilst senior sales experience is a must, it’s the passion, attitude, and fresh way of thinking that will help the right candidate standout. We're really looking for people who can build strong, lasting relationships with our key customers, who have the creativity and an overriding desire to find solutions to our customers’ needs with creative thinking, and fresh approach to a carbon-neutral future.

Our sales and marketing team at Hitachi Energy listen to customer voices when developing product and solution strategies. As the Strategic Account Manager for our key customers, you'll support and help grow the business of Hitachi Energy becoming a customer’s point of contact, leading initiatives for improving communication with customers while working to build long term strategic relationships between key stakeholders, both internally and externally, to deliver frameworks and construction of critical infrastructure to support the energy transition.

This is an excellent opportunity for anyone that is looking for a new exciting challenge and wants to build on their business development experience already gained in either the energy sector or a similar industry delivering large scale end to end solutions. We will encourage you to be the best version of yourself to grow and share your ideas with customers and the wider business to get the best results.

How you’ll make an impact

• Ability to identify the key business drivers of the customer's business and business environment and interprets the impact and opportunity for Hitachi Energy.

• Leads the development of sales strategies for the account by providing the customer's current business and long-term plans.

• Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each business unit/product group, revenue, and growth for the account.

• Owns the relationship with a strategic account and has a good understanding of market channels, establishes and develops account relationships based on a defined strategy.

• Develops, maintains and shares detailed knowledge of the customer's business strategy, purchasing behaviour, organization, decision-makers, customer business drivers, economic trends, competition, global opportunities and presence.

• Confident to lead conversations and influence at board level, in both internal and external forums

• Represent Hitachi Energy at industry and customer specific events, including leading round table and panel discussions.

• Develop a clear and concise pipeline of opportunities and forecast management.

• Achieves service sales volume by ensuring the team sells entire service portfolio.

• Participates in negotiations of major contracts to secure sales volume

Background

• Proven senior sales experience in a similar environment to Hitachi Energy

• Demonstrable experience of managing strategic customer relationships.

• Extensive track record of developing accounts to increase lifetime value within our industry.

• Proven record of driving business development strategies to achieve business growth.

• Extensive experience in leading and/or delivering complex solution-based opportunities.

• Proven customer and stakeholder management skills, well-developed problem-solving and analytical abilities.

• Excellent verbal and written communication skills; must be a listener, a presenter and a people-person.

More about us:

Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process.