Account Manager (Trauma & Extremities)

Smith+Nephew; Birmingham; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Bonus

Pension

Share options

Hybrid working

Private health

Job summary

Smith+Nephew is seeking an Account Manager for the Orthopaedics - Trauma & Extremities team, covering Birmingham and Coventry. You’ll own strategic accounts, craft plans and drive revenue growth while collaborating with cross-functional teams and using CRM data to stay ahead of market trends.

You’ll build trusted advisor relationships, engage senior clinical and NHS procurement stakeholders, and travel >75% within your patch. A hybrid work model supports field-based success.

Qualifications

• Orthopaedic or Trauma experience desirable, in clinical or sales settings.
• Proven sales experience with value and portfolio selling in hospital and community settings.
• Strong account management skills with a track record of revenue growth.
• Able to engage NHS procurement professionals.
• Degree in life sciences, business management or equivalent.
• Valid driving licence.

Responsibilities

• Own strategic plans for key accounts and drive revenue growth.
• Lead quarterly business reviews and develop tailored proposals.
• Collaborate across teams and use CRM data to identify opportunities.
• Engage senior clinical and NHS procurement stakeholders in hospital and community settings.

Skills

Account management

Sales experience

Stakeholder engagement

Territory management

NHS procurement

Education

Life sciences or business degree

Tools

CRM system

Job description

Life. Unlimited. At Smith+Naphew we design and manufacture technology that takes the limits off living.

We’re looking for a driven Account Manager to join our Orthopaedics - Trauma & Extremities team, covering the Birmingham & Coventry area. If you’re passionate about building strong customer relationships, delivering value-based solutions, and making a real impact in healthcare, this is your opportunity to thrive in a dynamic field-based sales role.

What will you be doing?

As our Account Manager, you’ll be at the forefront of driving strategic growth across key accounts in your territory. Reporting to the Area Business Manager, you’ll take full ownership of your accounts, crafting and executing strategic plans that unlock new opportunities and drive revenue growth. From leading quarterly business reviews to developing tailored proposals, you’ll collaborate across teams, harness data from our CRM system, and stay ahead of market trends to ensure our focus brands thrive. Your role will be pivotal in expanding the footprint of our focus brands and ensuring our solutions make a meaningful difference to healthcare providers and patients alike.

What will you need to be successful?

Success in this role means being a trusted advisor, a strategic thinker and a passionate advocate for our products and customers. You’ll thrive in a fast-paced environment and be energised by the opportunity to make a real impact.

• Previous Orthopaedic or Trauma experience is desirable, either in a clinical or sales setting.
• Proven sales experience, ideally with exposure to value and portfolio selling in hospital and community settings
• Strong account management skills with a track record of driving revenue growth and market share
• Confidence in engaging senior clinical and non-clinical stakeholders, including NHS procurement professionals
• A degree in life sciences, business management or equivalent,
• A valid driving licence

Travel Requirements: >75% within your patch.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion and Belonging

Committed to welcoming, celebrating and thriving on inclusion and belonging.

Learn more about our Employee Inclusion Groups on our website www.smith-nephew.com

Your Future

• Generous annual bonus and pension schemes, Save As You Earn share options

Work/Life Balance

• Flexible vacation and time off, paid holidays and paid volunteering hours so we can give back to our communities

Your Wellbeing

• Private health and dental plans, healthcare cash plans, income protection, life assurance and much more

Flexibility

• Hybrid working model (for most professional roles)

Training

• Hands-on, team-customised mentorship

Extra Perks

• Discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes and many other employee discounts

Sales roles

• Choose between a company car or a generous cash car allowance